When Tiktok is packaging for shipment, sellers must comply with all laws and regulations related to product packaging materials; they must also comply with additional requirements required by relevant laws or logistics suppliers to ensure that special products are properly packaged. This article provides a detailed introduction to Tiktok’s shipping packaging requirements.
1. Product Packaging
Sellers must carefully package the goods to minimize the risk of damage to the goods during transportation.
Sellers must:
1. Check the latest terms, conditions and policies of the logistics supplier to confirm that the goods can be shipped.
2. Only deliver goods allowed by the logistics supplier.
3. Goods that the buyer has not ordered may not be packaged into the package.
4. No information may be sent to buyers to ask for good reviews.
5. Any unauthorized marketing materials, such as brochures, display materials, etc., may not be included on any item. If there are special packaging requirements for liquids or sharp items (such as tableware), fragile items, perishable items, textiles, hazardous materials, batteries, etc., sellers should comply with the relevant requirements of the logistics supplier. If there are items that require special handling, please notify the logistics provider before shipping.
2. Carton Packaging
Some items may need to be packed in outer cartons. When using cartons, sellers must meet all of the following requirements.
1. Cartons and packaging materials (such as plastic, gap fillers) should fully protect the items in transit. The use of unacceptable packaging materials may result in rejection and refund.
2. Choose the appropriate carton size to ensure that there is minimal remaining space inside after the items are placed in the carton.
3. Pack multiple items in one carton (without damaging the items). Use large pads such as air pillows, whole sheets of paper, foam sheets or bubble wrap.
4. Do not use any type of loose filler, such as polystyrene foam or shredded paper. Cartons cannot be tied with packing cloth, rubber rings, tape or additional tape. Avoid using materials that may pose a safety risk to logistics personnel, such as large pins or nylon fiber tape.
5. If the buyer has any after-sales problems due to damaged goods or packaging, the seller should proceed in the “Seller Ships” mode. If the seller uses “Tiktok Ships”, a case-by-case investigation will be conducted to determine whether the responsibility belongs to the seller or the logistics supplier.
The above content is about the requirements for TikTok shipping packaging. Sellers should carefully check and properly package before shipping to ensure smooth delivery.