How to apply for and set up overseas warehouse permissions: steps and precautions

With the rapid development of cross-border e-commerce, buyers have increasingly higher requirements for shopping experience. In order to solve the problems of slow logistics, difficult customs clearance, easy damage and high packet loss rate, the use of overseas warehouses has become an important choice for sellers. Overseas warehouses refer to warehouses set up in countries or regions outside the home country to support sellers in meeting buyers’ needs more quickly. This article will introduce in detail how to apply for and set up overseas warehouse permissions on the AliExpress platform, as well as related precautions.

Definition and benefits of overseas warehouses

Overseas warehouses provide a logistics solution. Sellers can send goods to overseas warehouses in advance. After buyers place orders, the overseas warehouses will package and ship them. This move will not only help increase product exposure and traffic, but also increase conversion rates and facilitate returns and exchanges. Therefore, opening overseas warehouse permissions is particularly important for cross-border e-commerce sellers.

Application process

1. Apply for permission

On the AliExpress platform, both the store’s main account and sub-account can apply for overseas warehouse permissions. After the application is successful, the system will grant permissions to the main account and its sub-accounts at the same time.

2. Submit information

If you use a third-party overseas warehouse, you need to provide the following information:

  • Cooperative logistics provider information
  • Customer code (provided by logistics provider)
  • Photos of the contract signed with the third-party logistics provider
  • Backend screenshots of the third-party logistics system (such as inventory inquiry, order management page, etc.)

If you use a self-operated overseas warehouse, you need to submit the following information:

  • Overseas warehouse address
  • Proof of delivery from China (including delivery receipt, delivery photos and screenshots of logistics tracking details)
  • Overseas customs clearance certificate (such as tax payment certificate)
  • Photos of the warehouse (need to be taken in a recent newspaper and show the house number or real scene of the warehouse)

If the review fails, it may be due to the following reasons:

  • No inventory overseas (including goods in transit)
  • The information submitted is incomplete or cannot prove the presence of overseas inventory
  • Overseas warehouse locations are not within the supported activation range. Currently supported locations include the United States, the United Kingdom, Germany, Spain, France, Italy, Russia, Australia and Indonesia.

Special Notes

Some categories have not yet opened the overseas shipping location setting function, and cannot be set even if there is an overseas warehouse. Sellers need to ensure that the product category they apply for is open for use.

Summary

Through reasonable application and data submission processes, sellers can effectively activate and utilize overseas warehouse permissions, thereby improving the efficiency and service quality of their cross-border e-commerce business. Following these steps not only ensures a fast logistics experience, but also provides a higher level of customer satisfaction.