Guidelines for handling changes in whale bud category attributes and filling in Kikuu product attributes

How to handle changes in whale bud category attributes

With the upgrade of the Taobao Taobao distribution platform to the Whale Bud platform, the original functions and services have been retained, and a number of new measures have been added to help merchants develop. In order to help merchants better adapt to this change, especially regarding the change of category attributes, the following are specific handling methods.

Differences in SKU settings before and after the change

• Before change: The setting of SKU not only distinguishes the size of specifications, but also involves specific functions. For example, 100ml + water lock corresponds to one SKU.
• After change: The setting of SKU only distinguishes the size of the specification and no longer involves specific functions. This means that one link can correspond to items of different sizes.

Supplier response strategies

1. If the current product is a single SKU, theoretically it will not be affected after the update, but you need to ensure that the product code and HSCODE information are correct, and there are no abnormalities in the order link.
2. If the product mainly exists in the form of multiple SKUs, the linked SKUs need to be re-determined after the update. Different categories and specifications are suitable for one connection. If it is a different category, you must make a different connection and guide the agent to deliver the goods again.

Practical operation cases

• Single SKU example: It used to be 100ml plus whitening, and it is 100ml after the update.
• Multiple SKU examples: There used to be two specific categories (100ml + whitening) (100ml + moisturizing). After the change, the link can only be used as one category. Different categories need to be separated and connected to guide the re-delivery of products.

Notes on filling in the basic attributes of Kikuu products

Key points for filling in basic product information

• Product name: Strive to be accurate, complete and concise, including key information such as product name, features, materials and so on.
• Custom coding: It is used for sellers to pick goods and differentiate products. It is not mandatory to fill in.
• Whether it is a counterfeit brand: Check based on the actual condition of the product.
• Product pictures: The picture format requires JPG or JPEG, the quantity is 3 to 5 pictures, and it is recommended to use white background pictures.
• Product type: Select “Single SKU product” for products of a single size and color, and “Multi-SKU product” for products of multiple colors and sizes.

Fill in the SKU information page

• Color selection: Check the color corresponding to the product. If there is no corresponding color, you can add it yourself.
• SKU attribute selection: Select the category attribute name that has been set, check the attribute value, and fill in the detailed size information.
• Sales price and inventory: Fill in the information truthfully to avoid being unable to participate in discount activities due to false pricing.
• SKU thumbnail: 1:1 square image, required.
• Detailed description: At least one picture and corresponding text description. It is recommended to add detailed pictures, upper body pictures, physical comparison pictures, etc.

Kikuu platform category attribute management and product status description

Category attribute management steps

1. Click “New”.
2. Fill in the SKU attribute information and attribute values, and fill in the corresponding SKU attribute names in order: EN (English), CN (Chinese), FR (French).
3. Select the corresponding category, for example, select “Shoulder Bag” in “Luggage”, click “Confirm Selection”, and then click “Save”.

Product status

• Unapproved products: Unfinished products in the “editing” status, products that “failed to pass the review”, and products that are “to be reviewed”.
• Items on sale: Includes items with statuses of “on sale”, “off the shelf”, and “sold out”.

User consultation and backend response

• Buyers can leave messages on the store product page to ask for product-related information, and sellers must respond in a timely manner to improve user experience.
• Please note that there is a time difference between Africa and China. Sellers should pay attention to the backend reply.

Conclusion

Whether it is the category attribute change processing on the Jingya platform or the filling in of Kikuu product attributes, it is an indispensable part of the operation of the e-commerce platform. Through detailed operation guides, merchants can manage their stores more efficiently, improve customer satisfaction, and achieve business growth.