How do cross-border e-commerce sellers choose a suitable ERP system
The development of cross-border e-commerce has brought a large number of management challenges, especially in supply chain management and order processing. In order to deal with these problems, many cross-border e-commerce sellers have begun to adopt ERP systems.
What is an ERP system?
ERP, or Enterprise Resource Planning, is a management platform built based on information technology. It aims to provide decision-making and operation means for enterprise decision-makers and employees through systematic management ideas. ERP systems can not only help companies manage supply chains, but also optimize business processes and improve core competitiveness.
Function of cross-border e-commerce ERP system
Multi-platform, multi-store management
A good ERP system should be able to support simultaneous management of multiple platforms and multiple stores. This means that one account can log in to multiple platforms and intelligently complete all daily operations in batches, such as maintaining a large number of SKUs, automatically publishing, obtaining orders and abnormal price warnings.
Logistics management
Logistics management is an important part of the ERP system. All orders should be automatically assigned to the corresponding warehouse for distribution according to rules, and support multiple warehouses, multiple currencies, multiple logistics companies, etc. In addition, the ERP system should be compatible with overseas warehouses, automatically apply for shipments, upload tracking numbers, and track logistics status.
Purchasing, sales and inventory management
The ERP system should also have rigorous purchasing, selling and inventory management functions, including purchasing, warehousing and warehousing, inventory, loss reporting, out-of-stock, reconciliation and real-time inventory statistics, etc. The system can automatically generate purchase orders, perform automatic inventory maintenance and purchase suggestions.
Integration of external systems such as customer service, human resources, finance, warehousing, etc.
An excellent ERP system can not only manage internal processes, but also integrate external systems, such as customer service, human resources, finance, warehousing, etc. This helps improve overall operational efficiency.
How to choose an ERP system that suits you?
Whether the functions are complete
When choosing an ERP system, the first thing you need to consider is whether it has complete functions. Can the system provide complete services from purchasing, product management, language translation, product uploading, to international logistics, transfer services, payment collection and withdrawal, etc.?
After-sales service
In addition to functionality, after-sales service is also an important consideration. Can the ERP system ensure long-term normal use? Will it be updated in a timely manner? Can problems be solved promptly when they arise?
Extended performance
Does the system have good scalability? Is it compatible with multiple mainstream e-commerce platforms (such as eBay, Amazon, AliExpress, Wish, etc.) and third-party logistics services? Can efficient data interaction be achieved?
Growth potential
Finally, can the system promote the growth of sellers? Can sellers’ management levels be improved through advanced management concepts and processes?
To sum up, choosing a suitable ERP system is crucial for cross-border e-commerce sellers. Not only the basic functions and service quality of the system must be considered, but also the system’s scalability and growth potential must be considered.
Popular ERP systems on the market
There are many popular ERP systems on the market currently, including Tongtu, Dian Xiaomi, Saitu, Caravan, Mango Store Manager, Sumai, Global Trading Assistant, Lazy, ECPP, 4PNT, bay365, Knotted Notes, Fushang wait. In addition, some distribution and shipping platforms also provide some ERP functions, such as Haodishi.com, Chengbaiyi, etc., which are suitable for small sellers and novices to use part-time.