Analysis of Argentina’s e-commerce logistics challenges and development obstacles

Although Argentina’s logistics system has significantly improved its delivery time in recent years, with door-to-door delivery time nationwide now less than one week, most logistics companies still face difficulties in fast and reliable delivery. This situation not only stems from the backwardness of infrastructure, but also reflects the lack of logistics management experience. Take Avenida, the second largest e-commerce website in Argentina, as an example. The company has set up 11 pickup points in Buenos Aires and encourages users to choose “self-pickup” to improve transportation efficiency. However, this measure also failed. It can effectively improve the efficiency of door-to-door delivery.

In the field of cross-border e-commerce, product types are usually low-value and light and small items. At this stage, the mainstream delivery method is still postal parcel, and its normal delivery time is 20 to 40 days. For some products with slightly higher value, such as tablets and mobile phones, customers usually choose the dedicated line for commercial customs clearance. The delivery time of this type is generally 7 to 14 days. However, the freight is generally higher than that of postal parcels.

In addition, current air freight carriers to the Latin American market usually need to transit through North America. This process makes express delivery to Latin America longer and more costly. The high rate of lost and damaged shipments also brings additional logistics and transportation costs to sellers, further exacerbating the difficulties faced by the logistics field. In addition, Latin America still needs to improve in terms of customs clearance and ground service capabilities.