Solutions for Shopee stores to avoid account closure and inability to search for products after they are put on shelves

Sellers operating stores on the Shopee platform face many challenges. It’s important to understand how to avoid being banned and why your products cannot be searched after they are uploaded.

1. The main reasons why Shopee products are banned

Sellers need to be aware that the following situations may result in product bans or store closures:

1. False orders: Including prohibited behaviors such as placing orders for self-sales, brushing comments, etc. This behavior seriously violates Shopee’s regulations and may result in permanent account suspension.

2. Counterfeit goods: Selling counterfeit goods or involving infringement are serious violations, resulting in poor buyer experience and may result in permanent account ban.

3. Intentional avoidance of transaction costs: Some sellers choose inappropriate products or set shipping costs unreasonably to avoid transaction fees, which is not allowed.

4. Extreme language: Do not use insulting language when communicating with buyers. If you receive a complaint, your account will be blocked.

5. Abuse of shipping subsidy: Shopee’s shipping subsidy policy must not be abused, otherwise you will face penalties.

2. How to avoid Shopee stores being blocked

To successfully operate a Shopee store, sellers should follow the following recommendations:

1. Use different IP addresses: Avoid multiple accounts operating on the same IP address to avoid being identified as associated accounts and resulting in account bans.

2. Optimize product information: Ensure that product titles and images from other stores are not copied, and increase traffic through formal methods.

3. Use reliable third-party tools: Provide professional support for store operations and avoid risks caused by operational errors.

3. The reason why you cannot search after uploading products on Shopee

After uploading products to the Shopee platform, in some cases the products may not be searchable. The main reasons include:

1. Wrong product category: If a merchant selects the wrong category when uploading products, the product will be removed from the shelves and cannot be searched.

2. Upload illegal products: Shopee clearly stipulates which products are illegal, such as certain internal rechargeable products and small household batteries. If you upload these products, they will be removed directly from the shelves.

3. Duplicate listing or infringement: Some sellers frequently upload the same product in pursuit of traffic, resulting in duplicate content being removed from the shelves, which naturally affects consumers’ search experience.

4. Hidden by the platform or on vacation: The product may be hidden by the platform for some reasons. Merchants can see it in the background, but consumers cannot search for it. When vacation mode is turned on, all products in the store cannot be searched.

Conclusion

Successfully operating a store on Shopee requires following platform regulations, properly optimizing product information, and managing account operations. Understanding the reasons for being banned and how to avoid account bans can help sellers improve business results and ensure the continued operation of the store.

We hope that the above information can help Shopee sellers conduct business more smoothly on the platform.