Detailed explanation and usage tutorial of Alibaba International Station’s credit protection service
Definition of credit protection services
Credit Guarantee Service is the world’s first cross-border B2B neutral third-party transaction guarantee service platform. Through this service, Alibaba evaluates and grants certain credit protection lines to suppliers on the international site based on their basic information and trade transaction volume to enhance buyer confidence and promote safe transactions between the two parties.
The role of credit protection services
Show credibility
After activating the credit protection service, suppliers can obtain the corresponding credit protection limit, and this limit can increase to a maximum of US$1 million as the number of transactions increases. In addition, the credit protection service logo will be displayed on the popular shop page, front-end search results and product details page, which will help improve the seller’s image in the international market.
Promote transactions
The credit protection service not only provides third-party endorsement for sellers, but also greatly improves the trust of buyers, thus accelerating the transaction process. Data shows that sellers who use credit protection services have significantly improved exposure, click-through rates and the number of inquiries compared to their peers who have not used them; moreover, the time from order to delivery has also been significantly shortened – usually It takes about 90 days, but it only takes about 21 days to use the credit protection service, and it only takes one week for RTS orders.
Transaction accumulation
As the frequency of use of credit protection services increases, the overall performance of the supplier will also increase, which will not only help improve its rating on the platform, but also improve the search ranking of its products.
Credit protection service usage tutorial
In order to better leverage the advantages of credit protection services, business personnel should be familiar with its specific operating procedures in order to introduce them to customers in detail and promote the conclusion of more transactions.
Activate service
First, sellers need to activate the credit protection service on Alibaba International Station.
Create order
Next, the buyer and seller decide to trade using credit protection after consensus. At this time, the seller can upload the contract document through the Alibaba One Access platform or fill in the relevant information online and submit it to the other party (the seller initiates the order), and the system will automatically generate a payment link for the buyer; of course, the buyer can also upload the contract and submit it to the other party. Submit to seller (buyer initiates order).
Order confirmation
Based on the principle of who initiates the order, the other party is responsible for reviewing and finalizing the order content.
Payment
The buyer clicks the payment link to complete the payment steps.
Production and delivery
Start organizing production after the seller receives part or all of the advance payment, and ensure that relevant matters are communicated with the buyer at least one week before the expected delivery date. During this period, the seller should complete all shipment preparations for credit protection orders with the support of the Onetouch platform.
Confirm receipt
Finally, once the buyer receives the goods and is satisfied, they can confirm receipt and the entire order process ends.
To sum up, credit protection services can not only enhance the credibility of suppliers in the international market, but also effectively promote the growth of transaction efficiency and quantity. Therefore, becoming proficient in its use is crucial for any merchant hoping to succeed in the global market.