How to efficiently contact the freight forwarder on AliExpress and understand its operation

On the AliExpress platform, sellers usually need to rely on freight forwarding companies for international logistics and express delivery. Freight forwarding companies are able to offer more advantageous prices than working directly with logistics companies. This is mainly due to their large-scale shipments by concentrating sellers’ packages, thereby obtaining discounts on shipping costs. For example, China Post usually provides a 30% discount to freight forwarding companies, while individual sellers need to pay full freight if they ship directly. Therefore, many AliExpress sellers choose freight forwarding companies as their first choice for shipping.

Find a reliable freight forwarding company

Finding a suitable freight forwarding company is an important step. Sellers can find freight forwarders through some online forums or QQ groups, because there are many relevant freight forwarders active on these platforms. In addition, by searching for relevant regional and international freight forwarding keywords on Baidu, you can also find information about many freight forwarding companies. Using QQ’s search function and entering “region + international freight forwarding” can also help sellers find potential freight forwarding partners.

To ensure that the freight forwarding company you find is reliable, sellers should first verify that the company is registered. The company’s registration information can be easily checked through the Industrial and Commercial Bureau’s Enterprise Credit Publicity System. If a freight forwarding company is not registered, this will undoubtedly cast doubt on its credibility. In addition, sellers should also pay attention to the service quality of freight forwarders, including the speed of updating logistics information, service attitude and safeguard measures for goods.

Evaluate the reliability of freight forwarders

When choosing a freight forwarder, sellers should not only focus on the lowest price, but should also pay more attention to the stability and integrity of the freight forwarding company. If possible, sellers can go to the freight forwarding company in person to conduct on-site inspections to learn about their operational capabilities, shipping processes and other information. In addition, you can first send some packages to the freight forwarding company for trial shipment, and observe the speed of its logistics information update and service attitude, so as to finally confirm whether the freight forwarding company is trustworthy.

Through the above steps, AliExpress sellers will be able to find a freight forwarding company that suits them, improve shipping efficiency, and reduce transportation costs.