A summary of the essence of AliExpress sellers’ operating experience
As a novice seller on AliExpress, it is not easy to stand out in a highly competitive market environment. This article summarizes the experience sharing of experienced AliExpress sellers, aiming to help novice sellers better understand and practice effective operating strategies.
1. Accurate product selection strategy
The success of your store largely depends on choosing the right products. For sellers who are just starting out, they should pay attention to the following aspects when selecting products:
- Choose products that are smaller in size, lighter in weight, and easier to transport. This will not only ensure their quality, but also facilitate long-term sales.
- Design or select innovative products and ensure that they are fashionable in appearance and in line with current popular aesthetic standards and seasonal needs.
- Aim at major consumer markets such as the United States, Canada, Europe, Russia and Brazil to understand consumer preferences and lifestyles in these regions.
2. Excellent product release skills
The first step to attracting customers is to impress them with high-quality product introductions:
- When making a title, you should ensure that the information is accurate and at the same time attract attention. The selection of keywords is very important and needs to be optimized according to the popular search terms in the database.
- When describing your product, list all relevant information in as much detail as possible and keep the page clean and beautiful.
3. Excellent customer service experience
Good customer service is one of the core elements of any successful store:
- Provide 24/7 online support and respond quickly to consumer inquiries.
- Pay more attention to customers with good purchasing history, especially bulk buyers.
- Regularly recommend new products to loyal customers to promote repeat purchases.
4. Efficient logistics and distribution management
Correct logistics arrangements are also important to improve customer satisfaction:
- Establish a detailed inventory management system and estimate storage capacity based on monthly sales volume and product value.
- Complete the packaging and shipping operation as soon as possible after receiving the order.
5. Properly handle after-sales issues
Be familiar with the platform’s rules and regulations on dispute resolution and take effective measures to deal with possible situations:
- Always remain patient and actively seek solutions when facing customer complaints or dissatisfaction.
- If the problem cannot be solved through messages, you should take the initiative to contact the other party by phone.
In addition to the above points, sellers also need to pay attention to aspects such as image optimization, keyword settings, customer service processes, etc., which are important components of the overall operation plan. Finally, I would like to remind all sellers and friends that before starting any business activities, you must be fully prepared to prevent losses due to blind actions. Follow the above guidelines and I believe your AliExpress store will thrive!