Due to the widespread popularity of Lazada local stores, this article will popularize some relevant information about the operation of Lazada local stores, namely the delivery time of Lazada local stores and the delivery timeout problem.
Lazada local delivery time:
1. After the buyer places an order, the seller should process the order within 48 hours, and the status will be changed to “Ready to Ship”. (Saturdays, Sundays and statutory holidays are not included).
2. At this time, you should choose to send the goods to Shenzhen or Yiwu sorting center in the background.
3. Enter the logistics order number after delivery, and update the logistics information within 48 hours. If the logistics order number cannot be tracked, the Lazada local store may cancel the order.
4. The seller’s goods must arrive at the sorting center within 5 days, otherwise the order will be cancelled.
After the sorting center receives the goods, the seller no longer needs to worry about product delivery. Lazada is responsible for the packaging, transportation and delivery of the goods. When the seller’s order status becomes “delivered”, the platform will transfer the money to his account.
The problem of lazada delivery time timeout:
If the delivery is overdue, the platform will automatically cancel the corresponding order and include this in the order cancellation rate. If the cancellation rate is too high, there will be different penalties depending on the specific circumstances:
1. If the cancellation rate exceeds 2%, the seller cannot Register for LazMall;
2. The cancellation rate is too high, and advertising and promotional activities cannot be carried out;
3. If the cancellation rate exceeds 10%, the number of orders accepted by the seller per day will be limited;
4. If the cancellation rate exceeds 30%, the holiday mode will automatically switch to 7 days. It is recommended that the seller’s L cancellation rate is ≤1%, which is safer and there is no need to worry about unnecessary impact.
In the following cases, Lazada believes that untimely delivery will lead to order cancellation:
1. Enter the logistics order number after delivery and update the logistics information within 48 hours. Otherwise, if the logistics order number cannot be tracked, the Lazada order can be cancelled.
2. The seller must arrive at the sorting center within 7 days, otherwise the order will be cancelled.
The above content is about the delivery time limit of Lazada’s local stores and the problem of delivery timeout. Merchants are requested to read the above content carefully to avoid violations.