How to Get Amazon Seller Contact Information: A Detailed Guide

On Amazon, the world’s largest e-commerce platform, buyers sometimes need to communicate with sellers to solve problems or seek information when shopping. But how do you find the seller’s contact information? Here are some effective ways to help you find the seller information you need.

1. Get contact information through the product page

After making a purchase on Amazon, a “Contact Seller” option usually appears on the page. In this option, you can communicate with the seller by sending an email. If you are browsing the product page and click on the name of “Seller”, you will be able to see the seller’s contact information in the detailed information, including their phone number or email.

2. Log in to your account to view orders

You can also log in to your Amazon account and find the “My Orders” section. On this page, if the product is sold by a third-party seller, the seller’s contact information will be displayed on the right. Specific operations include:

• Visit the product page.
• Find the “Seller XXX, Delivery XX” information in the detailed information area, click on the seller’s name, and you can find the contact information in the lower right corner of the page.

This way you can easily communicate with the seller to resolve any questions or issues.

3. Using the Amazon Help Center

If you encounter difficulties contacting the seller, or need after-sales services such as returns or exchanges, you can visit the “Help Center” at the bottom of Amazon’s official website. Here, select “Apply for Return” and other related options, and complete the operation according to the guidance provided by the platform without communicating directly with the seller.

4. Contact Amazon customer service

In addition, buyers can also directly call the Amazon customer service hotline, and staff will handle related issues for users. Whether it is a problem during delivery, return, exchange, refund, etc., customer service staff can provide help and solve the problem quickly.

Through the above methods, buyers can easily find the contact information of Amazon sellers to ensure a smooth shopping experience.