Detailed explanation of frequently asked questions about Ozon product listing and search engines

Ozon is one of the largest online retailers in Russia. Its product listing and search engine operation mechanism have always been the focus of sellers. This article will comprehensively answer ten common questions in the process of listing Ozon products, discuss the working principle and common problems of the Ozon search engine, and introduce the importance of product files and their specific requirements.

FAQs about product listing

1. When manually publishing products, can I fill in multiple types?

It is recommended to only fill in one type at a time. If it is inconsistent with the product itself or filling in multiple types, it may lead to failure to put it on the shelf.

2. What does it mean if the product displays “Moderate” after it is put on the shelves?

When a product displays a “moderate” status, it means it has entered the review stage, and you just need to wait patiently for the review results.

3. How long does it take for product approval to be put on shelves?

• The approval time for new products is 1-3 working days; products that have passed the approval will need 1 working day to be reviewed after being modified; products that have not passed the approval need to correct the errors themselves and submit them again for review.

4. Will approval be denied due to incorrect title?

Incorrect titles, especially translation errors, may result in product rejection.

5. When merging product tabs with tables, why are different types of tables different?

The forms corresponding to different product types are different. When merging, make sure that the same PDP number is filled in correctly.

6. Are there any restrictions on product size?

Item size restrictions apply.

7. Can online logistics place orders on my behalf?

Currently, only Uni-President Logistics Company (UN) supports the labeling service, while others need to be handled by the seller themselves.

8. How to deal with the situation where the buyer does not provide passport details?

Sellers can contact buyers to provide passport information through the backend warehouse order management interface.

9. Can I quickly copy and submit products in batches?

For similar products, you can copy existing product cards and upload them quickly.

10. How to migrate warehouse inventory?

Set the original warehouse inventory to zero through background operations and add corresponding inventory to the new warehouse.

Ozon Search Engine FAQ

1. Why don’t new products appear immediately in the search results?

It usually takes a few minutes for new items to appear in search results, and may be delayed by up to 20 minutes due to caching.

2. What should I do if the product is not displayed in the appropriate query?

Check that product information is complete, use appropriate filters, make sure categories match, etc.

3. Is it possible to increase rankings through hype?

Ozon emphasizes that rankings are mainly affected by purchase behavior rather than clicks, and speculation is prohibited.

Ozon Product Documentation and Compliance

1. What are the documents proving product quality?

Including quality declaration, product certificate, voluntary product certification certificate and disclaimer.

2. How to obtain a brand product sales license?

No additional license is required for items purchased directly from or with the consent of the brand rights holder; otherwise a license agreement is required.

By answering the above questions, we hope to help sellers better understand and utilize the various functions of the Ozon platform, improve product ranking and sales, and ensure the smooth development of business.