In cross-border e-commerce operations, Dianxiaomi, as a professional e-commerce management system, provides merchants with a convenient and efficient order processing process. Especially for overseas warehouse orders, Dianxiaomi provides a complete set of order processing processes to ensure that orders can be accurately processed and delivered in a timely manner. This article will introduce in detail the full process of Dianxiaomi’s overseas warehouse order processing and solutions to common problems.
Step 1: Order review
First, enter [Order-Order Processing-Pending Review], check the orders to be reviewed and conduct batch review, and the orders will enter the pending status. In addition, Dianxiaomi also provides the function of setting order review rules, which can automatically review orders according to specific needs and improve order processing efficiency.
Step 2: Select logistics method
In the pending orders, check the order and perform batch operations, select the appropriate overseas warehouse logistics channel, and save or save and apply for the waybill number. At the same time, Dianxiaomi also provides the function of setting logistics allocation rules, which can automatically allocate logistics methods according to the rules to further improve operational efficiency.
Step 3: Apply for a waybill number
Since the overseas warehouse system does not return the order number in real time, the order will first enter the waybill number application status. In this state, after waiting for the overseas warehouse to generate the order number, you can re-obtain the waybill number and complete the order status update.
Step 4: Order delivery
After obtaining the waybill number, check the order for batch operation, submit the waybill number to the platform, and complete the delivery status. In this way, the order is successfully delivered to the customer.
Solutions to common problems
Problem 1: Order status is not updated
Reason: The order of the third-party overseas warehouse is submitted for delivery in the background, but the status of the Dianxiaomi page will not be updated because it is impossible to determine whether it is actually shipped.
Solution: On the Dianxiaomi page, check the order and perform batch operations to move the order to the shelving state to ensure the accuracy of the order status.
Through the above process, Dianxiaomi’s overseas warehouse order processing becomes simpler and more efficient. Merchants can set review rules and logistics distribution rules according to actual conditions to improve order processing efficiency; at the same time, solve common problems in a timely manner to ensure smooth order processing. Dianxiaomi will continue to provide better services and solutions for the development of the cross-border e-commerce industry, helping merchants achieve business growth and improve customer satisfaction.