As an internationally renowned cross-border e-commerce platform, Amazon has a huge user base and sellers. As an important part of cross-border e-commerce, Amazon’s logistics has become the “logistics guarantee” for the sustainable development of the platform. This article introduces what are Amazon’s value-added logistics services?
The so-called logistics value-added services refer to various derivative business activities provided according to customer needs in completing the necessary basic logistics tasks. The content of Amazon’s logistics value-added services mainly includes services that increase convenience, services that speed up response speed, services that reduce costs, and extended services.
1. Add more convenient services. The so-called increase in convenience is relative to consumers. It means that in order to obtain a certain service, the platform logistics helps consumers do what they should do. For example, agency, 24-hour business, automatic ordering, information transfer, full-process tracking of logistics, etc. are all manifestations of increasing convenience services in value-added services.
2. Services that speed up response speed. Amazon’s logistics have been continuously improved in the long-term development, and rapid response has become one of the driving forces for development. The platform optimizes the network of distribution centers and logistics centers. Continuously design and improve circulation channels suitable for buyers, thereby reducing logistics links and simplifying the logistics process.
For cost-reducing services, it means that the platform adopts a common logistics plan by looking for logistics solutions that can reduce logistics costs. Thereby improving the efficiency and benefits of logistics. Logistics value-added services are an important direction for consumers to continuously improve their sense of gain.
The continuous development of Amazon’s logistics value-added services is also closely related to the fierce competition in the logistics environment. It is precisely because of the continuous development of logistics value-added services that Amazon can gain an advantage in the current fierce competition among e-commerce platforms.
The content of the above article is an introduction to Amazon’s logistics value-added services. For buyers, understanding Amazon’s value-added services can better exercise their rights as consumers. For sellers, understanding these value-added services can also allow sellers to receive good reviews on logistics issues.