You must clearly define the goal of this telephone interview and know what you want to get from this telephone interview.
If the goal of the first telephone contact for domestic sales is to get an opportunity to meet with the customer, then for international sales, the first telephone contact can set the following goals:
Make it clear whether the customer is currently operating such products. This can often be done by using the excuse of needing to import a certain product and asking the customer’s front desk whether the customer company provides such products; you can also find a sales manager of the company and communicate with the sales manager to obtain the contact information of the purchasing department.
Obtain permission to write an e-mail or send a fax to them. In addition, you can also ask in good faith, considering that the spam problem is very serious now, do you have other e-mail boxes that block spam? If the customer says that this is enough for now, you can praise the customer: Your company’s IT system is really advanced; if the customer says no, then you can say that if I find a good solution, I will recommend it to you.