Shopify POS is a mobile shopping cart application developed by Shopify that allows merchants to process transactions and sales on mobile devices. While an order is being processed, the merchant may need to update the order, such as changing the quantity of products in the order or canceling the order. In Shopify POS, merchants can easily update orders. This article explains how to update orders in Shopify POS.
1. View the order.
Merchant needs to review the order before updating it. Merchants can view orders on the Orders page in Shopify POS. Merchants can click on the order number to view order details. Merchants can also check the order status on the order page to confirm whether the order can be updated.
2. Update order information.
Merchant can update order information on the order page. Merchants can change product quantities, change product types, cancel orders, etc. Merchants simply click the “Edit Order” button. Merchants can also add information such as notes and labels to the order page to better manage orders.
3. Confirm and update the order information.
After updating the order information, the merchant needs to confirm whether the updated order information is correct. Merchants can view the updated order information on the order page and confirm whether the order information is correct. If the order information is incorrect, the merchant should correct it promptly.
4. Save the updated order information.
After confirming that the updated order information is correct, the merchant needs to save the updated order information. The merchant can click the “Save Order” button to save the order. Merchants can also view the updated order status on the order page to confirm whether the updated order has been saved.
5. Notify customers.
If the merchant changes the order information, the merchant needs to promptly notify the customer. Merchants can use the messaging feature in Shopify POS to communicate with customers and inform them about order updates. Merchants can also add information such as notes and labels to the order page to better manage orders and communicate with customers.
In summary, updating orders in Shopify POS is very important. Merchants can update order information on the order page, such as changing product quantity, changing product type, canceling orders, etc. The merchant needs to confirm whether the updated order information is correct and save the updated order information. Merchants also need to promptly notify customers about order updates and add information such as notes and labels to the order page to better manage orders.