Returns are common, but what really troubles sellers is: how to write a return email? Many sellers may not have very good English skills, so they may not be comfortable writing return emails. This article introduces “How to use eBay’s return details template to compose emails”, hoping to provide some template help to sellers.
eBay return details template 1.
Yes, we accept return or exchange. (Expressing agreement to return or exchange goods) Please send your item back to+eBay store address.
I’ll issue you the refund (excluding the postage) via PayPal once I receive your parcel. (Indicate payment channel)
Thanks. (Polite ending)
< p>eBay’s return details template 2.
Hello, we have received your return notice. We agree to return the goods for you and we are very sorry.
Please send the goods to the following address:
After receiving the goods, we will arrange a refund for you.
thank you.
In short, the above two English email templates are suitable for “return scenarios” and are very useful. Standard eBay return email details templates, sellers can choose according to the actual situation, or they can combine these templates. If you encounter a buyer who applies for a return, you can use these templates to reply to the buyer.