It can be said that more and more people are currently engaged in the cross-border e-commerce industry, and for many sellers, in fact, they will encounter more or less returns from some buyers. On the e-commerce platform Wish, if buyers meet the conditions, they can apply for a seven-day no-reason return. In this regard, let’s take a look at the reasons for applying for a no-reason return on Wish.
1. The product’s own reasons.
1. If the buyer finds that his goods do not match the store’s product description after receiving the goods, at this time, the buyer will usually take a photo and send it to the platform, and Wish will also send it to the seller. An opportunity to negotiate with the customer, but if the negotiation is not successful, the buyer can apply for Wish to return the product without reason.
2. In addition to the inconsistency between the product and the description, if the product is damaged during transportation, the buyer can actually apply for a return, and this is usually caused by logistics and transportation. Therefore, sellers need to make up for the packaging of goods.
3. In fact, many buyers currently find that they do not like the product very much after receiving the goods, or when they find that the product is not suitable, they will also apply for a return.
2. Logistics reasons.
1. If the delivery time of the order is too long, many buyers can apply for a return when they feel they don’t want to wait any longer. On the wish platform, there are strict regulations All orders are required to be shipped within five days, so sellers also need to reserve goods in advance.
2. Long logistics delivery time is also an important reason for returns. After all, no buyer will be so patient to wait. Therefore, if the seller finds that many of his returns are due to this When the reasons arise, you still need to consider changing the logistics and transportation method.
The reasons for applying for unreasonable returns on Wish are roughly the above. What everyone must be aware of is that too many returns will cause your store to not have a good display. , so everyone must discover and avoid the above-mentioned problems in the daily operation process, so that their stores can operate better.