I don’t know if you have noticed that there are customer service emails or contact emails on the official websites of well-known brands or companies. For foreigners who are more accustomed to communicating by email, whether or not there is a business email has become one of the indicators for them to judge whether a company is formal and trustworthy. Therefore, even though a Shopify independent station is an online store, it still needs a corporate email or customer service email to make visitors who enter the store feel that it is a formal and trustworthy store.
I recommend using Tencent Business Mail, it is free and easy to use.
The first step is to open the registration link of Tencent Enterprise Mail and click the “Activate Basic Edition” button.
The second step is to scroll the open page to the bottom and click the “Activate Basic Edition” button.
The third step, if you have WeChat Enterprise, scan the QR code. I think most sellers do not have Enterprise WeChat, so the following is based on the situation without Enterprise WeChat. Click the “Activate” button first.
The fourth step, click the “Next” button. At present, Tencent has made it compulsory to open corporate WeChat to open corporate email.
The fifth step is to fill in the real information. In the “Staff Scale” text box, you should also select according to the actual situation. This is only a demonstration.
In the sixth step, it is recommended to bind the administrator WeChat, so that the enterprise mailbox will have a WeChat prompt when receiving an email. At the same time, you need to check “I agree and abide by the “Tencent Enterprise WeChat Service Agreement” and “Privacy Policy” ) (“Red Packet Use Authorization Agreement”” check box, and then click the “Register” button.
The seventh step, after submitting the registration information, you will enter the backend of Tencent Enterprise Mail. Tencent Enterprise Mail You will be assigned a free domain name by default, but this domain name uses the second-level domain name of onexmail.com. You need to click the “Go Now” button, or click the “My Business” → “Domain Name Management” button. Add enterprise domain name”.
The eighth step, click the “Add enterprise domain name” button, then select the “Use existing domain name” radio button, and fill in the purchased first-level domain name in the “Use existing domain name” “Domain name” text box, and then click the “Next” button.
The ninth step is to come to the “Set up email resolution” tutorial page. Click the “View Tutorial” button, you will When you see the video tutorial provided by Tencent to teach you how to complete domain name resolution, it is recommended that you watch it before proceeding. After resolving the domain name, click the “I have completed the settings” button.
Step 10. , if you jump to the completion page, you have completed the entire parsing setting. Check again after 2 hours to see if the parsing is successful.
In the eleventh step, enter your Tencent Enterprise Mail backend and click “Communication.” Enter “Add Member” and add the customer service email address of your Shopify independent station. Generally speaking, foreign customer service emails are in the form supprt@xX.com. You need to replace X X with your Shopify independent station. The first-level domain name of the site.
Step 12, enter your customer service email, click the “Login” button, and use WeChat to scan the QR code to enter your email backend
In addition, you can also bind this business email to WeChat, so that when you receive a new email, there will be a prompt in WeChat, and you can check and simply reply to the email in WeChat.