Sellers selling on the Ozon platform must be concerned about the issue of payment collection. This article will introduce the payment amount requirements, payment frequency and how to contact Ozon customer service on the Ozon platform.
1. Payment amount and frequency on the Ozon platform.
The Ozon platform stipulates that the seller’s payment amount must reach or exceed 1,000 US dollars or 1,000 euros before payment can be made. The payment frequency is twice a month, on the 15th and 25th of each month. Sellers only need to meet the amount requirements within the payment date of each month to get the payment.
2. Payment status analysis.
In Ozon’s financial list, the following status means that payment is about to be made:
1. Ending balance reaches 1,000 US dollars: When your end-of-period balance reaches or exceeds 1,000 US dollars (or 1,000 euros), the system will arrange for payment.
2. Payment status in the expense list: In the expense list, if it is displayed as “Waiting for payment”, it means that your payment is being processed and it is expected that the payment will be received this month. You only need to wait within the planned time to ensure that the payment arrives on time. If you do not receive the payment within the specified time, you can contact customer service to handle it.
3. Status with payment: If the payment has been successfully completed, the status will be displayed as “Paid”, which means that the payment has been received.
If you have any questions about payment or other questions, you can contact Ozon customer service.
In summary, the Ozon platform has certain regulations on the amount and frequency of payment, ensuring that you can get the payment smoothly after meeting the requirements. If you have any questions or need help, please contact Ozon customer service in time, they will be happy to provide you with support and answers.
Opening a store on the Ozon platform and realizing payment collection requires sellers to have certain operational capabilities and compliance awareness. By rationally planning sales strategies, optimizing product categories and providing good customer service, you can increase the exposure and sales of the store, thereby improving the efficiency of payment collection.
As Russia’s leading e-commerce platform, Ozon is a market with great appeal to Chinese sellers. Understanding the payment amount requirements, payment frequency, payment status analysis, and complying with platform regulations and policies are the keys to successfully opening a store on Ozon and achieving payment collection. Actively communicating with customer service and solving problems will help improve sellers’ business performance on the Ozon platform.