Alibaba Shipping has joined hands with major logistics service providers to provide enterprises with full container and LCL services. Online inquiry of ship schedule, booking and operation, transparent, real and effective fees. At the same time, it provides value-added services such as trailer, customs declaration, bulk cargo and door-to-door delivery at the destination port. Seven major ports of departure have been opened: Shanghai, Ningbo, Shenzhen, Tianjin, Qingdao, Xiamen and Guangzhou.
Full container shipping has basically covered all routes, such as Europe-Asia line, Middle East India-Pakistan line, Southeast Asia line, Japan and South Korea, Australia, Africa line, America and Canada, Central and South America. The LCL service has opened routes such as Taiwan, Japan, South Korea, Southeast Asia, Europe-Asia-Pakistan, America, Canada, Australia, Middle East, India-Pakistan, and South America. The full container shipping service currently opens seven major ports of departure: Shenzhen, Shanghai, Ningbo, Qingdao, Tianjin, Xiamen and Guangzhou. The full container shipping service currently only accepts ordinary goods. Powders, liquids, chemicals, dangerous goods, and goods with a single side exceeding 2 meters are not supported for the time being.
The use process of the full container shipping service is as follows.
First, log in to logistics.alibaba.com and search for solutions.
(1) If the search for solutions meets your needs as follows:
① Directly [Book] online;
② Receive space confirmation information via the booking contact’s email;
③ The customer submits the bill of lading information via email and verifies the bill of lading information;
④ After the ship leaves the port, the fee bill is sent to the booking contact’s email;
⑤ After the customer pays, the bill is sent to Alibaba for operation;
⑥ After confirming that the fee has been received, the bill of lading is sent.
(2) If there is no query solution result:
① Click the [Manual Inquiry] button;
② The platform updates the freight rate within 3 hours on working days;
③ You can [Query Freight Rate] online after 3 hours;
④ Select the appropriate solution and [Book] directly online.
Sea Freight LCL (Warehouse to Warehouse)
Step 1: Query and Select a Plan
First, log in to [My Alibaba] and select the [Query Quote and Arrange Delivery] option in the [Transaction and Logistics] module. You can also directly visit logistics.alibaba.com to enter the query page.
Secondly, select [Sea Freight LCL] for [Service Scope], enter the port of departure and destination, enter the number of pieces, gross weight and volume, and click the query button to display the list of plans.
2. Fill in the product information: Chinese and English product descriptions are required. Click the [Add Product] button to enter multiple products, and fill in a maximum of 20 products in one order.
3. Fill in the total packaging information of the product and click the [Continue Order] button: the total declared value and the total packaging information of the product are required.
Secondly, fill in the consignee/consignor, notify person, principal and other information, and submit the order.
1. Fill in the information of the consignor, consignee and notify person. Check to save the information of the consignee, consignor and receiver. You can avoid repeated input by selecting the commonly used information of the consignee, consignor and receiver next time you place an order.
2. Fill in the information of the booking agent: Company name, contact person, telephone/mobile phone number and email address are required. The platform also supports saving the information of the booking agent. You can directly check the commonly used booking agent next time you place an order without having to enter it repeatedly.
3. Fill in the invoice information, check the bill of lading type and value-added services, etc. The items marked with red * are required.
4. After confirming the cost estimate information and checking the online agreement “Sea Freight LCL Service Agreement”, click the [Submit Order] button.
5. The system prompts that the order has been submitted successfully and displays the Ali Logistics [Order Number]. Click the [View Details] button to view the order details.
Step 3: Wait for the order review result. The carrier needs to review whether the goods you filled in can be transported and provide feedback confirmation within one working day. Enter [Manage Logistics Order] to check the order details.
Step 4: Once the order is approved, the warehouse entry notification will be automatically sent to the booking agent’s email address you filled in when placing the order. Please arrange delivery and send customs declaration information in a timely manner.
Step 5: After receiving the goods, the warehouse will arrange customs declaration and shipment and provide a fee bill.
The service provider will arrange customs declaration and shipment according to the order schedule. After the goods are shipped, you can arrange payment according to the fee list provided by Alibaba.
Step 6: Cargo tracking is as follows.
1. [Export customs clearance]: Export customs declaration is successful, synchronized within one working day.
2. [Boarding and leaving the port]: The ship leaves the port, synchronized within one working day.
3. [Order completed]: Logistics fee payment is completed, and the bill of lading is arranged for issuance.