In fact, infringement issues are common on Amazon, usually caused by sellers’ incomplete understanding of the selected products. So how can sellers avoid product infringement issues? How should product infringement issues be resolved?
How can we correctly avoid infringement?
1. Pay attention to self-inspection when selecting products
For sellers, to correctly avoid product infringement issues, they should conduct intellectual property inquiries before selecting products.
Note: As far as patents are concerned, there is a long blind search time, so the query cannot guarantee that the product is absolutely non-infringing.
2. Master the supply product information
Sellers are best to consult the manufacturer or supplier to know whether the product is independently developed, or imitated from others, or improve and upgrade other people’s products, and focus on all sellers.
There is basically no infringement problem for self-developed products. Although counterfeit or improved products can avoid infringement issues, the possibility of being found to be infringing cannot be ruled out. Therefore, before developing new products, relevant registrations should be made and self-protection work should be done well.
3. Pay attention to the details of the goods
Under normal circumstances, suppliers must supply goods to multiple sellers, which leads to the sale of the same product on the platform under different brands. It is very common for sellers of the same product to complain to each other. In this case, you should communicate with the supplier in advance to solve this problem.
What should I do if there is product infringement?
1. No infringement
First, you will encounter some specific problems, which need to be analyzed in detail. If there is no clear answer, you can ask a consultant to clarify. If you think you have not infringed, you can explain the situation to the platform. The specific steps are as follows:
State that you have learned of the complaint and contacted the complainant; ·
Describe the problem and provide specific details such as Logo similarity;
Such as documents provided by the supplier, etc., to prove that there is no violation of the law; ·
Request account recovery.
2. Unintentional/intentional infringement
Actively cooperate with Amazon, contact lawyers (such as multinational lawyers), cooperate to provide evidence, and actively respond to Amazon emails. Generally speaking, platform complaints can solve infringing products or complaints. The complaint letter should indicate:
Explain the cause of the facts;
Have an attitude to correct mistakes and have removed all infringing products;
Provide information to prove that you have raised your awareness of infringement, standardized procurement channels, and will not make mistakes again in the future.
The above is the editor’s summary of the avoidance and solution of Amazon product infringement, I hope it will be helpful to you.