As a well-known e-commerce platform, Cdiscount provides sellers with new opportunities, but it also requires sellers to meet a series of quality indicators during the operation of their stores. Understanding and optimizing these indicators is crucial to improving the performance of stores on the platform. In this article, we will discuss Cdiscount store indicators in depth, focusing on content quality and on-time delivery rate.
1. Content quality indicators.
Cdiscount uses content quality indicators to evaluate the performance of sellers on the platform, which is directly related to the shopping experience of buyers. Here are some important information that sellers need to pay attention to:
1. Review of very important decision conditions for settlement.
In the process of settling in Cdiscount, important information for review includes the unit price of the planned sales products, whether there is a self-operated factory, whether there is platform experience, and photos of the operation site. These materials largely determine whether the seller can successfully settle in.
2. Application for store opening rejection and review issues.
If the seller’s settlement information is rejected, please note that the seller cannot use the same store name again. Information modification is not allowed during the review process, so please ensure that the information is accurate before submitting for review. After rejection, re-application is not supported for the time being, but you can consider changing your mobile phone number and trying again. At the same time, filling in the invitation code may speed up the review process.
3. Language and text usage issues.
On Cdiscount, the store name, product name, and logo must be in English, and this information will be displayed on the front-end page. The store name of a non-flagship store must not use “official” or similar content. The product title can be in Chinese or English, but the text on the detail page must be in English.
4. Store name information and seller “private domain diversion prohibition” issues.
The store name must not contain phone numbers, email addresses, websites, QR codes, instant messaging tools, or other contact information. Cdiscount emphasizes the prohibition of private domain diversion, so information related to this should not be included in the store name.
5. Filled-in content details, wrong categories, and App information display issues.
The content filled in on the product details page includes product carousel pictures, product material pictures, product name, product attributes, product specifications, volume and weight, supply price, product number, etc. Be sure to fill in the product information as required, and the category cannot be wrong, otherwise it may affect sales.
6. Collection account, tax payment and individual business store opening issues.
Sellers need to bind their bank cards as soon as possible after entering the market. Each store is only allowed to bind one bank card. Cdiscount currently only supports corporate public account collection, which means tax declaration is required. Individuals can open stores, but they can only be newly built personal stores. More policies may be opened in the future.
2. On-time delivery rate.
Cdiscount also evaluates the service quality of sellers through on-time delivery rate. This indicator reflects the seller’s ability to deliver orders on time and keep their promises. Although this indicator is not yet displayed on the seller interface, sellers can find relevant reports in “Report” >> “Quality” >> “On-time delivery”.
To calculate the on-time delivery rate, sellers can use the following formula: On-time delivery rate = Number of orders delivered on time Number of orders with tracking links On-time delivery rate = Number of orders with tracking links Number of orders delivered on time
Please note that orders cannot be removed from the calculation rate. The quality team will closely monitor the seller’s on-time delivery rate, so ensuring that orders are fulfilled on time is crucial to maintaining good store performance.
3. Optimize the seller’s store indicators.
To optimize Cdiscount store indicators, sellers can take the following measures:
Carefully review the settlement information: Ensure that the seller’s settlement information is complete and accurate and meets the platform’s review conditions.
Pay attention to language and text regulations: Follow Cdiscount’s language and text regulations to ensure consistency and professionalism of store information.
Bind a bank card in advance: Bind a bank card as soon as possible after settlement to ensure smooth payment operations.
Reasonably choose product categories: Make sure that the products are placed in the correct category to avoid negative impact on sales.
Maintain on-time delivery: Follow order commitments, deliver orders on time, and improve on-time delivery rate.
Pay attention to the dashboard regularly: Check the seller’s seller dashboard regularly to understand the store indicators and take timely improvement measures.
Learn and follow the platform policy: Read and follow Cdiscount’s policies to ensure that the seller’s store operations meet the platform requirements.
By following these guidelines, sellers can improve their performance on the Cdiscount platform, attract more buyers, and increase the competitiveness of their stores. Remember, good store indicators are the key to store success!