Allegro platform has been committed to providing comprehensive and effective support for international sellers. In order to help Chinese cross-border sellers overcome language barriers, a series of Chinese support and services have been launched. From Chinese settlement assistants to Chinese account managers, Allegro is committed to assisting Chinese sellers to successfully expand into the Polish and Central and Eastern European markets.
1. Chinese settlement assistant
Allegro’s Chinese settlement assistant will help sellers complete the settlement in Chinese throughout the process. The whole process is free and provides sellers with fast and efficient registration and verification services. Through the detailed Chinese settlement guide, sellers can easily understand the common problems and solutions of registering accounts.
2. Chinese Help Center
Allegro’s Chinese Help Center provides detailed platform operation dry goods and real-time information, covering account registration, product listing, improving sales quality and other aspects. Sellers can find relevant topics and articles here, get operation guides, and improve business results.
3. Allegro Seller School
Allegro Seller School is an educational platform designed for sellers, providing courses mainly in videos and texts, and professional Allegro experts explain the key knowledge of the platform. In addition, the Seller School also regularly organizes free live training in Chinese to provide sellers with more direct communication and learning opportunities.
4. Chinese Account Manager
For sellers who perform well on the Allegro platform, the platform will designate an exclusive Chinese account manager to provide one-on-one assistance services to help sellers develop more efficient sales strategies and promote performance growth.
5. Chinese Service Provider System
Allegro recommends recognized service providers to sellers, covering logistics, taxation, ERP, translation and other fields, helping sellers to open up all aspects of cross-border e-commerce and improve the overall operation level.
6. WeChat Official Account and Weibo Official Account
Allegro has opened WeChat Official Account and Weibo Official Account to share market insights about Poland and Europe, platform news and promotional activities for Chinese sellers. Sellers who follow Allegro Chinese social media can get the latest information in the first place.
7. Send a contact form in Chinese
If sellers encounter special circumstances, they can contact Allegro staff directly through the contact form to seek help. Although the forms are only available in English and Polish, Chinese sellers can ask questions to the platform in Chinese, and Allegro’s Chinese customers will promptly answer sellers’ questions in Chinese.
Through these comprehensive Chinese support services, Allegro provides Chinese sellers with a more convenient and efficient entry and operation experience, and provides strong support for expanding the Central and Eastern European market.