Cross-border e-commerce logistics guide: Detailed explanation of China Post small parcel

China Post Parcel (also known as China Post Parcel or Air Parcel) is a logistics method commonly used by cross-border e-commerce sellers. It has obvious price advantages and can deliver products to almost any country or region in the world. This article aims to provide cross-border e-commerce sellers with detailed information about China Post’s small parcels, including its characteristics, advantages and specific delivery procedures.

Characteristics and advantages of China Post Small Packet

Features

  • Price advantage: Compared with other small parcel products, China Post’s small parcel has a very obvious price advantage, especially when sending to South America, Africa and other places, the cost is lower.
  • Global coverage: China Post Parcel can connect with more than 200 countries and regions, and can deliver products to almost any corner of the world.
  • Weight limit: Package weight is limited to less than 2 kg (except Afghanistan, which is limited to less than 1 kg).
  • Timeliness: The overall timeliness is acceptable, even very fast in some areas, but overall it is not as good as commercial express delivery; in some areas (such as Brazil and Russia) it takes more than 40 days to show receipt.

Advantages

  • Market share: China Post’s small parcel market share ranks among the top.
  • Fast Internet speed: The Internet speed is the fastest, and it only takes 1-2 working days to complete domestic customs clearance.
  • Shipping City: Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin and other places have faster delivery speed.

Sending process

Prepare items and packaging

  • Choose the right packaging materials: Use durable cardboard or foam boxes filled with cushioning material to protect your items.
  • Mark packages: Clearly mark the package with the recipient’s address, name and contact information.

Select the mailing method and fill in the necessary documents

  • Choose a mailing method: Choose surface mail, registered mail or air mail according to your needs.
  • Fill in the CN22/23 form: Fill in the corresponding customs declaration form according to the value of the goods.
  • Fill in the waybill and declared value: Fill in the sender and recipient information on the waybill, and indicate the declared value of the goods.

Send and track packages

  • Delivery to post office: Deliver the package to the local post office and pay the appropriate postage.
  • Track package: Use the tracking number to check the status of the package on the China Post official website or other platforms.

Handling issues and providing customer service

  • Handling loss or delay: If the package is lost or delayed, please contact China Post customer service and maintain good communication with the customer.
  • Provide quality customer service: Respond to customer inquiries promptly, provide detailed logistics information, and ensure goods are delivered on time.

Detailed explanation of transportation process

Preparation and Packaging

  • Package preparation: Fill in the sender and recipient information, and select appropriate packaging materials.

Delivery to China Post

  • Delivery package: Deliver the package to the local China Post office.

Package leaving the country

  • Departure processing: The package is sent to the designated processing center for weighing, scanning and other procedures.

Customs clearance

  • Customs clearance procedures: The package enters the customs of the destination country and undergoes inspection, customs declaration and other steps.

Transshipment to destination country

  • Transshipment cooperation: China Post cooperates with postal service providers in destination countries to deliver packages to destinations.

Destination delivery

  • Final delivery: The postal service provider in the destination country is responsible for final delivery.

Delivery to recipient

  • Package Delivery: The package is ultimately delivered to the recipient.

Through the above process, sellers can better understand the transportation status of packages and provide accurate logistics information to buyers, thereby improving customer experience and satisfaction.


The above information is integrated from the reference article.