Detailed explanation of Shopee logistics size over-limit fees and size verification

As a cross-border e-commerce platform, Shopee’s logistics services have always been the focus of sellers. Whether you choose the official logistics SLS or Shopee overseas warehouse, there are strict standards for the size of the goods. This article will give a detailed introduction based on logistics over-limit fees and size verification.

Logistics over-limit charges

When the size or weight of the goods exceeds the standards specified by the platform, additional charges may be incurred or delivery may not be possible. Specifically, if a single item exceeds 70kg, it cannot be delivered through home delivery channels. In this case, if the delivery address is on the first floor or has an elevator, it can be delivered free of charge; otherwise, items over 50kg will be charged an additional RMB 20 for each additional floor. In addition, if you need to use handling equipment, you need to negotiate with the logistics company to determine the additional cost. It is worth noting that if the express delivery cannot be sent due to overweight, the package may be returned or destroyed, which will undoubtedly increase the cost for the seller. Therefore, many sellers choose to include this fee in the selling price of their products to ensure their own interests.

Dimension verification

Size verification is a measure launched by Shopee to ensure smooth logistics. It is mainly targeted at Leifu economical packages, but will be expanded to more logistics methods in the future. When a seller lists or modifies a product, the system will automatically calculate whether it exceeds the limits of the selected logistics based on the input length, width, and height data. If the limit is exceeded, the logistics plan cannot be activated. Similarly, when a buyer purchases, the system will automatically calculate the total volume of all goods and check whether it complies with the service scope of the selected logistics.

Validation rules

• Single side length: The longest side cannot exceed 28cm.
• Total side length: The sum of the three sides shall not exceed 45cm.
• Total volume: length × width × height ≤ 1,300cm³.

These rules are designed to help sellers avoid order cancellations due to over-limits, thereby reducing unnecessary losses.

Product size table requirements

In addition to logistics considerations, Shopee has also put forward a series of requirements for product size tables to better display product information to customers. For example, the size chart should be uploaded in JPG or PNG format, the file size should not exceed 500KB, the resolution should be up to 2048×2048 pixels, etc. In addition, for non-size chart images, the platform has also formulated detailed shooting guidelines, including but not limited to using a clean background (such as white), and the product occupying at least 60% of the screen space.

Conclusion

To sum up, it is crucial for sellers to understand and comply with Shopee’s various regulations on logistics and product display. By properly planning logistics strategies and carefully preparing product information, unnecessary expenses can be reduced to the greatest extent, user experience can be improved, and sales growth can be promoted.

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