Tutorial on adding a picker in Jumia: detailed steps and precautions

On the Jumia platform, sellers have the opportunity to sell globally. When a seller needs to pick up returned products from Jumia’s overseas warehouse, he or she needs to follow a certain process to add the picker’s information. This article will detail the steps and precautions added by Jumia Pickup to help sellers complete transactions smoothly.

Steps to add a picker

Step one: Enter the delivery person management page

1. After logging in to the Jumia seller backend, navigate to the “Manage Pickers” page.
2. Find the “Add Picker” option on the page and click to enter.

Step 2: Fill in the picker information

In the interface for adding a picker, the seller needs to fill in the relevant picker information. Make sure the information provided is authentic as it will be used for identity verification when picking up your order.

1. Enter the name and other personal information of the person picking up the goods.
2. When finished, click the Save button.

The system will generate a unique Username and Password for the delivery person.

Step 3: Record the delivery person’s information

It is important to record the generated Username and Password of the picker. This information is necessary for the picker to pick up the product.

• Once you click Save, the system will display the Username and Password of the picker. Be sure to record it as soon as possible and save it properly.
• Note that the Password will usually only appear once on the page, so make sure you record it when it appears.

Step 4: Go to the Jumia warehouse to pick up the product

The person who picks up the goods must bring a real proof of identity (such as a valid ID card) as well as the username and password of the person who picks up the goods. This information will be used to verify the identity of the person picking up the goods and ensure their withdrawal permission.

Add multiple pick-ups

If you need to add information for multiple pickers, the process is similar to the above:

1. On the “Manage Pickers” page, click “Add Picker”.
2. Fill in the name and personal information of the new picker.
3. Click “Save” to generate the unique Username and Password of the picker.

Summary

By following the above steps, sellers can easily add a picker to their account to ensure the smooth pickup and processing of returned products. Be sure to properly record the Username and Password of the person who picks up the goods, and ensure the security of the information and only provide it to legitimate people who pick up the goods.