How to check seller’s sales records, account indicators and product reviews on eBay platform?

In the context of cross-border e-commerce, eBay, as an important trading platform, provides sellers with a variety of tools and methods to monitor their performance and operations. This article will introduce in detail how to view seller sales records, account indicators and product reviews on the eBay platform, and how to use these data to improve the overall performance of the store.

1. How to check seller’s sales records on eBay

The seller’s sales record is an important part of his transaction history. Sellers can check their sales records by following the following steps:

1. Log in to your account: Enter the eBay URL in your browser and log in to your account. If you don’t have an account, you can follow the prompts on the page to register.
2. Access profile: Select “My eBay” in the upper right corner of the page and click “Payment History” in the drop-down menu.
3. View history: The page will display all order information, arranged in chronological order by default. If you need to modify the sorting method, you can make the corresponding selection in “Customized Settings”.

Sellers can also quickly locate specific sales records by entering specific keywords or buyer account IDs in the search bar.

2. Viewing and improving suggestions for eBay seller account indicators

eBay provides sellers with a powerful seller account indicator tool. Sellers can check their performance indicators through the following steps:

1. Log in to your account and enter the main page.
2. Click on “My eBay” and select “Account”.
3. Visit “Seller Dashboard”, where you can view detailed statistical information on various indicators.

The importance of account indicators

eBay mainly evaluates seller performance through the following indicators:

• Transaction Dispute Rate: Measures the number of disputes in a transaction.
• Shipping delay rate: Check whether the seller ships on time.
• Bad transaction rate: Measures chargebacks and complaints from buyers.
• Upload tracking numbers in a timely manner: Evaluate whether the seller provides valid logistics tracking numbers in a timely manner.

These indicators are directly related to the seller’s store level, such as “Excellent Rating”, “Above Standard” or “Below Standard”. To improve store performance, sellers need to ensure they provide quality customer service, ship on time, and upload tracking numbers in a timely manner.

3. How to view and improve store product reviews

Product reviews are crucial in affecting sales, and sellers need to check product feedback regularly. Here’s how to view it:

1. Log in to the store backend and enter the “Seller Center”.
2. Select “Feedback”, enter the “Credit Assessment Page”, find the corresponding order in “All Orders” and view customer reviews.

In order to improve the store’s positive rating, sellers should pay attention to the following aspects:

• Improve product quality and customer satisfaction: Provide accurate product descriptions and high-quality customer service.
• Optimize logistics and after-sales service: Ensure that orders reach customers quickly and accurately.

By continuously optimizing their performance, sellers can not only increase their positive reviews, but also enhance customer trust, thereby driving sales growth.

4. Summary

For eBay sellers, understanding sales records, monitoring account indicators and product reviews are important links in achieving sustained growth. Through the above steps, sellers can manage their account performance more efficiently and stand out in the highly competitive e-commerce environment. If you can integrate this information and effectively improve your operating strategies, you will gain greater success and development opportunities on the platform.