How to set store vacation mode on eBay platform

On the eBay platform, when sellers are unable to operate their stores normally due to illness, vacation, or other reasons, they can set store vacations to avoid buyers having a bad shopping experience. The following are detailed setup steps, taking the US site as an example.

Step 1: Enter Seller Hub

First, sellers need to log in to eBay’s official website, enter their login name and password, and enter the Seller Hub. On the panel, sellers can see all listings and various marketing tools, which will improve the efficiency of order and inventory management.

Step 2: Select vacation settings

In Seller Hub, sellers need to click on the “Marketing” tab, then find “Vacation settings” in the “Manage your brand” section on the right and click on it .

Step 3: Modify vacation settings

On the Change Settings page, select the Turn On radio button under Vacation settings to enable vacation settings. Next, sellers can enter an automatic reply message in the “Create a message for people to see when they visit your Store” text box to let visiting buyers know the current status of the store. .

Step 4: Set vacation information

On the vacation settings page, sellers can set the vacation end date and select the check box in front of “Show people the date that you’ll be back”; at the same time, in order to prevent customers from purchasing, Priced products can be hidden by checking “Keep people from buying your fixed price listings while you’re on vacation”.

Step 5: Save settings

After completing all settings, sellers need to click the “Apply” button at the bottom of the page to save all vacation settings. It is worth noting that when sellers return to work from vacation, they should remember to click the “Turn off” button again to ensure that vacation mode is deactivated. Even during the holiday period, eBay fees such as store rent, listing and transaction fees will still be charged as usual.

Through the above steps, sellers can effectively manage the holiday status of their stores, thereby improving customers’ shopping experience and achieving better store operations.