Detailed explanation of Amazon global store opening: from emergency help to logistics options

Detailed explanation of Amazon global store emergency help options

Amazon provides sellers with the [Urgent Help Needed] option, which allows sellers to mark them as a priority when they encounter critical issues that affect their business or buyer experience. When issues are marked as “Urgent Help Needed,” they will be prioritized. Applicable scenarios include but are not limited to price error correction, account security issues, payment issues, etc.

Answers to credit card questions when registering an Amazon store

When registering for an Amazon store, several common questions about the use of credit cards include billing address selection, credit card holder identity verification, etc. Amazon emphasizes that the billing address must be consistent with the address reserved by the bank. In addition, for European station registration, it is recommended to use the dual-currency credit card of the legal representative or shareholder, and the address in the bill cannot be handwritten and must be issued and stamped by the bank.

Functions and advantages of Global Store Assistant

Amazon Global Store Assistant, also known as Overseas Sales Assistant, is a service platform specially designed for Chinese sellers. It provides four core functions-publishing products, data navigation, reporting violations and seller communication. Among them, “Data Navigation” is particularly popular, which allows sellers to track key changes in ASINs, not only their own products, but also the performance of their competitors’ products.

The difference between global store opening and self-registration

Compared with self-registration, Amazon Global Store focuses more on enterprise qualifications, while the latter is open to individuals and enterprises. Global stores not only provide professional customer service and support, but also help sellers more easily participate in platform activities and improve account security.

The development history and main sites of the “Global Store” project

Since its launch in 2012, the “Global Store” project has expanded to many countries and regions such as the United States, Germany, and the United Kingdom. This project not only helps sellers transcend geographical restrictions, but also provides unified account management and logistics solutions.

Prohibited behaviors and compliance operations of sellers

In order to maintain the fairness of the platform and the trust of buyers, Amazon lists a number of prohibited behaviors for sellers, including but not limited to abusing sales rankings, trying to transfer transactions or buyers, improper use of buyer information, etc. Violation of these rules may result in account ban.

Steps to obtain Amazon smart logistics service

Through Amazon’s global store program, sellers can obtain efficient logistics services covering the world. The specific process includes sending goods to Amazon, Amazon’s warehousing management, order processing, and final delivery to customers.

Logistics options: FBA and overseas warehouses

FBA (Fulfillment by Amazon) is a popular choice for sellers who want to optimize their logistics experience. However, overseas warehouses are also a viable option, especially when rapid response to local market demand is required. No matter which method you choose, sellers need to understand the relevant tax requirements.

The importance of performance indicators

Order defect rate (ODR) is one of Amazon’s important indicators for measuring seller performance. Maintaining a good ODR level is crucial to maintaining store health, and sellers should actively take measures to reduce negative feedback.

The positioning of the “Global Store” project and its significance to Chinese companies

The “Global Store” project is dedicated to connecting Chinese companies with the international market, and is especially suitable for high-quality manufacturers seeking to internationalize their brands. Despite its late start, the project has grown at an impressive rate and has become the preferred channel for many well-known brands to enter the global market.

Reference materials:

  • The “Need Urgent Help” option for Amazon’s global store
  • Amazon global store credit card questions and answers
  • Amazon Global Store Assistant
  • Comparison between Amazon global store opening and self-registration
  • Introduction to Amazon’s “Global Store”
  • Behaviors prohibited by Amazon global sellers
  • The process for global sellers to obtain Amazon smart logistics services
  • Amazon global store logistics options
  • Amazon Global Store Performance Indicator ODR
  • Amazon: Launched the “Global Store” project to connect with corporate users