Detailed explanation of Amazon Freight service and answers to questions related to Amazon operations

Want to learn about what Amazon Freight offers and how it works? This article will provide you with answers to Amazon Freight’s frequently asked questions to help you better understand its service scope and operating procedures.

Amazon Freight Service Introduction

1. Service content

Amazon Freight’s core service is FTL truckload shipping, utilizing Amazon’s own 53-foot dry vans for shipments. Additionally, additional services such as bundling are available. It is worth noting that Amazon Freight currently does not support multi-stop transportation, multimodal transportation, ocean transportation and other forms of transportation services.

2. Service coverage

Amazon Freight serves all 48 U.S. states and leverages the Amazon Relay network of carriers and trailer depots to cover broader routes. To learn about service coverage in a specific area, you can contact a shipping expert at freight-sales@amazon.com for consultation.

3. How to book delivery

First, you need to create a shipper account. Once you create your account, you can start booking shipments through the Amazon Freight portal.

4. Cargo tracking

Amazon Freight provides online tools and a self-service transportation management system to help shippers manage their shipments on demand. Additionally, their trailers are equipped with GPS, allowing carriers and drivers to leverage the Amazon Relay APP for real-time visibility of shipments.

5. Drop-and-hook service

For contract-priced shippers who need additional flexibility, Amazon Freight offers drop-and-hook services to reduce trucker wait times and potential demurrage fees.

6. Shipping destination

In addition to shipping to Amazon FC, shippers can leverage Amazon Freight to deliver goods externally to their own facilities as well as third-party facilities.

Answers to other Amazon operation questions

• FBA inventory sharing: Stores in the US cannot share FBA inventory with stores in Canada.
• FBA shipping: FBA shipping from the East to the West of the United States is not necessarily more expensive than that in the East. On the contrary, West shipping may be cheaper in some cases.
• Order Shipping: If the buyer does not leave a phone number in the order, you can fill in a virtual number such as 00000.
• Product selling price and platform fees: Even if you set a reduction amount, platform fees still need to be paid.
• Cross-border shopping: While it is possible for buyers from Europe to shop on the US site, this is extremely rare.
• Product Variations: Products with different specifications (such as plugs for different regions) should not be sold as variations on the same site.

Amazon Hardware Related Questions and Answers

• Network Selection: When using a fiber optic network to register an Amazon account, just make sure that the network is not being used by other Amazon accounts.
• Device replacement: Computers that have been logged into an Amazon account may still have associated risks after reinstalling the system and formatting the hard drive.
• IP address association: When using a wireless network card to log in to an Amazon account, there will be no association as long as the device keeps using the same network card to log in to the same account.

Registration information questions and answers

• Multiple account management: When using different company information to register accounts on different Amazon sites, you should avoid logging in on the same computer.
• Change of address: Even if the company names are different, if the registered address is the same, there is an associated risk.

Answers to Trademark and Related Questions

• Trademark registration: Registering a trademark using the business license of a previously blocked account will not directly lead to association with the existing account.

Operation Tools and Discount Website Questions and Answers

• Sales Monitoring Software: Jungle Scout is a commonly used Amazon seller sales monitoring software.
• Hyperlink Generation: Purple Bird Data Cube can be used to generate hyperlinks to Amazon products.
• Discount website recommendation: Jumpsend is one of the discount websites commonly used by sellers in North America.

FBA shipping questions and answers

• Shipping Status Adjustment: After changing the product shipping method to FBA, you can follow specific steps to restore the product to sales status.
• Tracking information query: FBA order tracking information needs to be queried through the logistics website.

Variations and Image Questions and Answers

• Variation settings: Color and size variations can be set within the same product detail page.
• Image modification: It is allowed to modify the main image after publishing FBA products, but under certain conditions, you need to apply to Amazon.

Through the above answers to questions, I hope it will help you have a clearer understanding of Amazon Freight’s services and solve other related problems encountered in Amazon’s operations.

[1] Amazon Freight FAQ
[2] Amazon’s other operational questions and answers
[3] Amazon hardware related questions and answers
[4] Amazon registration information questions and answers
[5] Amazon Platform Trademark and Related Questions
[6] Amazon operating tools and discount website questions and answers
[7] Amazon FBA first-leg shipping questions and answers
[8] Amazon Variations and Images Q&A