How to Change Product Categories on Amazon: A Comprehensive Guide

As one of the world’s largest online shopping platforms, Amazon has a huge inventory of goods and a complex product classification system. This classification system is designed to help consumers find and purchase products efficiently. However, in some cases, the classification of an item may not be accurate enough, requiring modification by the seller or consumer. This article will detail the steps and precautions on how to change product categories on Amazon.

1. Overview of Amazon’s product categories

Amazon’s product classification divides products into different categories based on specific criteria, making it easier for users to browse and search. Each item will be classified into a specific product category to make it easier for consumers to find it. However, when sellers upload product information, they may find that some products are not classified accurately.

2. How to change Amazon product categories

The process of changing product classifications can occur through multiple channels:

2.1 Using the “Product Information Management” interface

Sellers can make modifications through Amazon’s “Product Information Management” interface. The specific steps are as follows:

  • Log in to the Amazon backend and enter the “Product Information Management” interface.
  • Find the product that needs to be modified and click Edit.
  • Modify the classification information of the product to make it more consistent with the actual situation of the product.

2.2 Submit a change request

If consumers find that the classification of a product is inaccurate, they can initiate a change request through Amazon’s “Help and Customer Service” interface. The process is as follows:

  • Select the “Incorrect product classification” option.
  • Fill in the ASIN code, incorrect classification and correct classification of the product.
  • Submit the request and wait for review and processing by Amazon customer service.

2.3 Contact the seller

Consumers can also directly contact the seller of the product and make a request to modify the classification. Sellers can usually find contact information through the order page and make corresponding adjustments based on the actual situation.

2.4 Change categories in the background

Cross-border e-commerce sellers sometimes need to change product categories directly in the Amazon backend. Here are the specific steps:

  • Perform a keyword search in the front desk, find the relevant LISTING URL, and copy the node ID.
  • Upload the latest BTG file, enter the “Inventory File Template” page, and find the category that needs to be modified.
  • Find the word “more detail” at the node location in the background and modify it directly.

In addition, sellers can also choose to contact manual customer service for modifications.

3. Notes

When making classification changes, sellers or consumers need to pay attention to the following points:

  • When requesting a change, be sure to provide sufficient evidence to support the request.
  • The modified classification may take some time to review, please be patient and wait for Amazon to process it.
  • Amazon will professionally manage product classification to ensure the accuracy and completeness of the classification.

Through the above steps and precautions, both sellers and consumers can effectively change inaccurate product classifications on Amazon, thereby improving product exposure and shopping experience.