Amazon dangerous goods audit response strategies and preventive measures
On Amazon, the world’s leading e-commerce platform, product safety is always the top priority. In order to ensure the quality and safety of products on the platform, Amazon conducts strict dangerous goods review of uploaded products. If a product is determined to contain potentially hazardous ingredients or safety hazards, a hazardous goods review will be triggered, resulting in the product being removed from the shelves or sales restricted.
Methods to avoid dangerous goods audits
Many sellers have encountered the problem that newly created self-fulfillment listings cannot be successfully converted into FBA listings. This is usually because the ASIN is entered into the warehouse for the first time and needs to be reviewed by Amazon for dangerous goods before it can be converted into FBA listings. . For products that are potentially hazardous during transportation, such as finished cosmetics (such as perfume and nail polish), lithium batteries or products containing lithium batteries, and products containing magnetic materials, Amazon will require sellers to provide corresponding Material Safety Data Sheets (MSDS) reports to determine the safety of the goods.
Even if the product does not fall into the dangerous goods category mentioned above, it may still need to be reviewed because the Amazon system determines that the product is a dangerous product by capturing keywords. In order to avoid dangerous goods review when transferring to FBA, sellers can abbreviate the title description of the product listing when uploading data to FBA for the first time to avoid “lighting”, “light”, “power”, “battery”, “LED”, etc. Keywords. When the product is successfully converted to FBA and put on the warehouse, the title of the product listing will be supplemented and improved.
Response strategies after dangerous goods audit
Stop selling immediately
Once receiving a dangerous goods review notice from Amazon, sellers should immediately stop selling related products on the Amazon platform. This is to prevent possible safety hazards from causing harm to consumers and to buy time for sellers to inspect and rectify products.
Self-examination and rectification
For products that trigger review, sellers need to conduct self-examination and rectification. First, carefully check the product ingredients and uses to ensure that the product does not contain any illegal or dangerous ingredients. At the same time, understand the specific reasons for the dangerous goods audit, which may be that product packaging does not meet standards, label information is incomplete, etc. Based on Amazon’s feedback, sellers need to adjust product design and production processes to ensure that products comply with the platform’s safety standards.
Provide relevant certificates and test reports
After making rectifications, sellers need to prepare relevant certificates and test reports to prove that their products meet Amazon’s safety requirements. This may include product safety test reports, quality certificates or other authoritative certification information. By providing these supporting documents, sellers can show Amazon the compliance of their products, which will help them pass the review smoothly.
Contact Amazon customer service
It is very important to maintain close contact with Amazon customer service throughout the review process. Sellers need to provide product improvement status and relevant certificates to the customer service team in a timely manner, indicating that their products have met safety standards, and strive to pass the review as soon as possible. At the same time, sellers can also consult the customer service team for review standards and requirements to better understand the review process and requirements.
Compliant re-sale
After completing the rectification and providing relevant certificates, the seller can apply to Amazon to re-list the product and resume sales. However, this does not mean that sellers can ignore product safety issues. On the contrary, sellers need to continue to strengthen the construction of product safety control systems to ensure the compliance of future products, thereby avoiding similar audit issues.
Conclusion
Faced with Amazon’s dangerous goods review, sellers need to remain calm and respond proactively. By immediately stopping sales, self-examination and rectification, providing relevant certificates and test reports, maintaining close contact with Amazon customer service, and re-selling in compliance with regulations, sellers can effectively solve audit problems, ensure product safety, and successfully pass the audit. At the same time, sellers also need to continue to pay attention to changes in product safety standards and regulations, and strengthen product quality control and risk management to ensure the compliance and safety of future products.