How to manage Ozon account efficiently: a complete guide from purchasing to modifying billing information

For merchants who want to make a difference in the field of cross-border e-commerce, it is crucial to understand and master how to conduct effective account management on Ozon, a well-known Russian e-commerce platform. Whether it is your first time or a seller who already has some operating experience, you need to know how to correctly apply for, use and maintain your own store account. This article will combine “How to modify the settlement account of an Ozon overseas shopping store?”, “How to purchase goods on Ozon: a simple step guide”, “What should I do if my application for an Ozon account is slow and is rejected?” and “Can purchases be made with an Ozon store account?” and other topics, providing you with a comprehensive set of account management guides.

Modify settlement account information

While operating an Ozon store, you may need to change your billing account information to adapt to business changes. The following are the specific steps:

1. Log in to Ozon Seller Center. Use your username and password to access Seller Central.
2. Locate the Billing Account option. On the Seller Central homepage, find the “Billing Account” link in the “My Store” section.
3. Enter the editing page. Click the “Modify Account” button to enter the detailed settings interface.
4. Update account details. Enter your new bank account or credit card information here to make sure your data is accurate.
5. Save changes. After checking all the information, click the Save button to complete the modification process.

Please note that Ozon will review the changed information, so it may take some time for the new settings to take effect.

Handling settlement issues

When encountering difficulties in settling in, such as the review cycle is extended or the application is rejected, sellers can take the following measures:

Countermeasures when the audit results are not released

• Contact the platform customer service to urge the review.
• Use third-party communication tools (such as Telegram) to submit inquiries to the official.

What to do when facing a rejection notification

• Check the reasons for rejection, correct the errors and submit the application again.
• Communicate the specific steps for resubmitting materials through online customer service or email.

Warning about purchasing store accounts

Although there is a phenomenon of selling Ozon store accounts in the market, we strongly oppose this practice. Purchasing other people’s accounts not only violates the platform’s regulations, but may also lead to serious legal consequences. The correct approach should be:

• Comply with Ozon’s regulations and use your company’s business license to register a store.
• Under the current environment, each business license can only register one store.

Although opening a store through formal channels may be more time-consuming and labor-intensive, it is the best choice to ensure long-term and stable operations.

In short, managing your Ozon account well is the basis for successful cross-border e-commerce business. Whether you are modifying settlement information or solving settlement problems, you should act in accordance with the platform’s requirements to avoid taking shortcuts and getting into trouble. We hope that the above guidance can help you better understand and use Ozon’s related functions and promote business development.