Detailed explanation of OZON platform product packaging standards: from fragile product handling to size requirements

As an important e-commerce platform in Russia, the OZON platform’s product packaging standards are an important link that cannot be ignored by sellers. In order to ensure that buyers receive intact goods, sellers must strictly follow the relevant regulations of the OZON platform when packaging products.

Appropriate packaging and transportation methods

The OZON platform clearly requires that all goods must be transported in appropriate packaging, and the use of black packaging materials, such as black safety bags, is prohibited. It is recommended to use white or black opaque matte packaging material to ensure that the goods are protected from damage in transit.

Compliant package size and weight limits

For non-bulky items, the maximum size of the package is limited to 1.8×0.8×0.8 meters, the minimum size is 15x10x1 cm, and the maximum weight must not exceed 25 kg (the original text is 50g, this should be a clerical error). For large items, the upper limit of size is 2.5×2.2×1.2 meters, and the maximum weight is 160 kg (the original statement is 320g, this should be a clerical error). Sellers must ensure that the size and weight of the goods comply with the above standards when packaging.

Strict tag requirements

To ensure that labels will not fall off or be damaged during the entire transportation process, the OZON platform has extremely strict requirements for labels. Labels must be 12 x 7.5 cm in size, printed using a thermal printer or thermal transfer, and the surface should be matte or semi-gloss. The label must be completely affixed to the package without any gaps or attachment points. Additionally, any third-party logos, trademarks, manufacturer or company names are not permitted on the label.

Special handling of fragile items

All fragile items must be clearly marked “Fragile” on the outer packaging to avoid damage during transportation. Additionally, fragile items must be individually and specially packaged, and sellers must not overlook this important step. If the goods are damaged due to failure to pack fragile items as required, the corresponding transportation charges will not be refunded. The range of fragile items includes various types of knives, coffee cups, chandeliers, photo frames, mobile phones, digital photo albums, e-books, and various cups that cannot be packaged individually.

General requirements for order packaging

• Packaging Integrity: Ensure there is no obvious damage or cracks to the packaging and carton.
• Cargo protection: Taking into account the special properties of goods, take steps to ensure that they do not damage other goods during shipment and transportation.
• Individually packed: If there are protruding or vulnerable parts in the shipment, please pack them separately.
• Adequate padding: Pack goods as tightly as possible to prevent the contents of the package from shifting during transportation.
• Clearly Marked: Check the box for old markings and make sure all handling markings are up to date.
• Separation of dangerous goods: If the seller’s goods contain dangerous goods, be sure to package them separately and follow relevant laws and regulations.
• Special Marking: Goods that require special storage and transportation conditions should be appropriately marked and handled, along with handling requirements.
• Mark location: Clearly mark the location of goods on packaging to help handlers process orders correctly.

By following these order packaging requirements and recommendations, sellers can increase the delivery success rate of orders, reduce the risk of damage to goods, provide an excellent customer experience, and maintain the seller’s reputation. Proper packaging not only helps protect merchandise, but also helps increase customer satisfaction, encourage repeat purchases and word-of-mouth. Therefore, please be sure to pay attention to the importance of packaging when processing Ozon orders.

To sum up, the OZON platform has very strict requirements for product packaging standards. Sellers must carefully follow the above requirements during the stocking and packaging process to ensure that the goods are intact during transportation. Compliant packaging not only helps improve buyer satisfaction, but also establishes a good reputation for sellers. Before preparing goods for export, please be sure to carefully read and comply with the product packaging requirements of the OZON platform to avoid unnecessary trouble due to negligence.