Detailed explanation of Tmall International overseas warehouse delivery process and delivery time analysis

With the vigorous development of the cross-border e-commerce industry, Tmall International, as China’s leading cross-border e-commerce platform, provides consumers with a rich variety of overseas products. For sellers, it is crucial to understand the shipping process of Tmall International’s overseas warehouses.

Shipping process

Overseas warehouse replenishment

Products in overseas warehouses are delivered in advance by foreign suppliers. Sellers need to maintain close communication with suppliers to ensure that they deliver goods to overseas warehouses on time and in quantity. When a user places an order, the warehouse can respond quickly and package the goods. This is due to the efficient operation of overseas warehouses and complete warehousing management systems.

Packaging logo

After receiving the order, the merchant will replenish the goods in Tmall International’s overseas warehouse according to the order details. Once replenishment is complete, the products will be packaged and labeled accordingly to ensure safety and easy identification during transportation.

Outbound scanning

After the packaging and labeling is completed, the product will be scanned out of the warehouse, marking the product’s formal entry into the logistics process.

Logistics and transportation

Tmall International’s overseas warehouses cooperate with cooperative logistics companies and are responsible for transporting products from the warehouse to the destination. The specific logistics transportation time depends on the destination and the selected logistics service.

International shipping process

• Calculate shipment volume: All packaged goods will be gathered together for shipment calculation. This step is crucial for subsequent logistics arrangements and cost calculations.
• Air transportation: After the calculation is completed, the air freight forwarding company will pick up the goods according to the agreed time and transport them to the airport. The airport cargo terminal then loads the merchandise onto the flight to its destination. If the goods are large, they may be transported in batches.
• Customs Clearance: After the goods arrive, the receiving station will send the goods to the customs supervision area. Prior to this, cargo data has been transmitted to the customs department in advance. Customs will conduct inspections based on the declared data.
• Domestic delivery: After customs clearance, the receiving freight forwarder will transport the goods to the buyer’s city and be delivered by the courier.

Shipping Tracking

Merchant can keep abreast of the product logistics status and estimated arrival time through the tracking number provided by the Tmall International platform or the logistics company.

Arrived at destination

After the goods are transported for a period of time, the product will arrive at the destination. At this point, the merchant should confirm receipt with the buyer and handle any returns or exchanges.

Delivery time

Delivery time is affected by many factors such as destination, logistics mode and customs clearance procedures. The following are common delivery time cases:

• Express Logistics: If you choose express logistics, the usual delivery time is 2-7 working days, depending on the destination location and customs clearance speed.
• Postal Parcel: In contrast, postal parcel delivery takes longer, taking approximately 7-30 working days. This is mainly because it adopts a more economical logistics method and the customs clearance process takes a long time.

It should be noted that the above time is for reference only, and the actual delivery time may vary. By maintaining good communication with cooperative logistics companies, companies can more accurately estimate delivery times.

Conclusion

When merchants use Tmall International’s overseas warehouses to deliver goods, in addition to following the above process, they should also understand the specific requirements of the target market, prepare necessary documents, and submit delivery orders as required by the platform. At the same time, we actively cooperate with cooperative logistics companies to complete cargo transportation and customs clearance procedures to ensure that we provide customers with a high-quality consumer experience.