Detailed guide to fines on wish platform: types, reasons and handling methods

On the wish platform, sellers may face fines for a variety of violations. Understanding these rules and corresponding handling methods is crucial to ensuring the normal operation of the store. This article will introduce in detail the types of fines on the wish platform, their causes, and how to deal with fines.

wish fine type and amount

Based on different violations, the fines imposed on sellers by the wish platform mainly include the following:

  1. Product modification penalty: If the seller directly replaces the original product with a new product, he will usually be fined $20 and face product deletion.

  2. Contraband fines: Sellers selling prohibited items will be fined $10.

  3. Misleading product fine: If a seller’s product is determined to be misleading and there are orders within the previous 30 days, the fine is usually $200.

  4. Penalty for brushing orders: Sellers involved in brushing orders will face a penalty of 100% of the order amount, and an additional penalty of US$100 per order.

  5. Penalty for image theft and infringement: If you are found to have misappropriated other people’s images or suspected intellectual property infringement, the fine may be as high as $100 and the infringing products will be deleted.

  6. Penalty for inactive stores: If the seller has no transactions within a month and the store information has not been updated, the platform will be considered inactive and the store information needs to be submitted for re-verification, and a registration fee may need to be paid.

Analysis of reasons for wish fines

The reasons why sellers are fined usually include the following categories:

  • The product has been identified as a counterfeit or infringes upon intellectual property rights.
  • Failed to comply with platform regulations when modifying product information.
  • Selling contraband or false advertising.
  • Providing inaccurate logistics information, and special circumstances such as fraudulent order fulfillment can also result in high fines.

Fine processing steps

1. Understanding the fine notice

When receiving a fine notice, the seller should clarify the reason for the fine as soon as possible, check the product information, and determine whether there is a true violation. If there is indeed a misjudgment, the seller can appeal.

2. Submit a complaint

Sellers need to submit an appeal against the fine to the platform within the specified time, and the content should include:

  • Clear reasons for fines.
  • An explanation of the cause and possible solutions.
  • Relevant evidence, such as product pictures, sales records, etc.

3. Pay attention to the logic and organization of appeals

When writing your appeal letter, make sure it is logical and clear. You can choose to write in Chinese first and then use translation software to translate it into English. Long sentences and complex structures should be avoided to ensure that the message is conveyed accurately.

4. Regular updates and self-examination

In order to avoid unnecessary fines, sellers should regularly check and update store information to ensure that products are compliant and legal.

Summary

The fine mechanism of the wish platform is designed to safeguard the rights and interests of buyers and market order. Sellers must abide by relevant rules at all times to avoid violations. When encountering a fine, you should calmly analyze and actively appeal to ensure your legitimate rights and interests. Through continuous store management and information updating, sellers can effectively reduce the risk of fines.