How to use store secretaries effectively to improve order processing and store management capabilities

As a powerful cross-border e-commerce management tool, Shop Assistant can not only help merchants print order forms efficiently, but also export all photos with one click, and provides intelligent auxiliary functions to improve reception efficiency. This article will combine the above functions to explore how to use store secretaries to improve work efficiency.

Steps to print order form

1. Enter order processing page
   After logging in to the store secretary account, click “Order” in the navigation bar and select “Order Processing”. It is recommended to perform the “Synchronize Order” operation on the “Pending Review” page to ensure that the order is consistent with the platform.

2. Complete logistics selection and customs declaration information
   On the “Pending Processing” page, complete the logistics selection and customs declaration information, and click “Apply for Waybill Number” to move the order to the “Waybill Number Application” page.

3. Apply for a waybill number
   Wait for the store secretary to obtain the waybill number, and then the order will be moved to “Pending Orders”. At this time, the order can be printed.

4. Complete ordering and shipping
   Complete the ordering and shipping operations on the “Pending Orders” page, and the warehouse will automatically deduct the inventory and move the order to the “Shipped” page.

5. Verify final shipment status
   On the Shipped page, verify the final shipping status of your order.

How to export all photos with one click

1. Log in to the store secretary and enter the data movement page
   Find the option for the product whose photos you want to export and select Sync.

2. Check the photos you want to export
   Check the product data that needs to be exported and choose to claim the product data to the relevant platform.

3. Edit and improve product data
   Edit and improve moved product data to ensure exported photos and other relevant information are accurate and complete.

4. Take Wish products moved to AliExpress as an example
   Show the specific operation process of exporting photos.

Enable intelligent auxiliary reception function

• Enter the store management interface and click on reception settings
  Find the fully automatic reception option on the reception settings page and turn it on.

• Select reception method and mode
  You can choose between manual priority or assistant priority modes.

Through the above steps, merchants can make full use of various functions of the store secretary, not only to improve order processing efficiency, but also to improve customer service experience through intelligent auxiliary functions, thereby improving the overall operational level.

Notes

• Ensure data consistency and regularly synchronize order information [[1]].
• The exported photo file format is generally JPEG or PNG, which is easy to view and use in other devices or software.
• Before turning on intelligent assisted reception, make sure “Use robot to answer” is always selected.

Through the above steps, merchants can make full use of various functions of the store secretary, thereby improving work efficiency and optimizing store management. [[1][[2]]