The packaging guide for Jumia direct mail cross-border parcel orders covers a series of detailed guidelines to ensure the safe delivery of goods. From the selection of packaging materials to the specification of packaging methods, every detail has been carefully considered. While ensuring the overall beauty of the package, it also pays attention to the protective effect of the internal filler.
On the Jumia platform, delivery time = merchant delivery time Jumia logistics transportation time.
Direct mail (DS):
Within 5 working days, the bag needs to arrive at the sorting center within 5 working days and successfully jump to shipped, otherwise, the overdue order will be cancelled by the system, which will affect the cancellation rate.
Overseas warehouse (FBJ):
24-48 hours, different countries have different time settings for different cities. Jumia’s local team is responsible for overseas warehouse orders, and merchants do not need to take action.
Direct mail delivery tips:
Saturdays, Sundays, and statutory holidays in China, Hong Kong, and some regions of China are not included in the merchant’s delivery time;
For parcels that cannot be delivered on time due to objective reasons, merchants can request an extension of the delivery time by RAC (providing relevant evidence);
After the overdue delivery order is automatically cancelled by the system, the merchant must contact the domestic receiving warehouse to retrieve the goods.
Direct mail cross-border parcel order packaging guide:
1) Merchants should choose the corresponding packaging type according to the characteristics, conditions and net weight of the product.
2) The packaging should be firm, complete, closed, neat, dry, and free of odor and oil stains.
3) The sharp parts of the object need to be thickened to prevent damage to the shell and other packaging. There should be no obvious nails, hooks, thorns, etc. on the outside of the packaging.
4) The object should be fixed in the packaging box, with no gap between it and the box body, and the objects should not collide with each other. If there is a gap, it can be filled with fillers.
5) Do not use packaging materials containing debris or grass, such as straw bags, hemp ropes, etc.; the cushioning materials in the packaging (such as shredded paper, etc.) must not be exposed.
6) The weight of various packaged goods should be controlled within the load range, and the packaging space should be used rationally to save costs.
7) The packaging bag should be able to bear the full net weight of the goods to ensure that it will not break when lifted.
8) Do not pack naked, and paste the face sheet correctly to prevent wrinkles and cracks, and the barcode is not on the same plane.
The delivery time on the Jumia platform is jointly determined by the merchant and the Jumia logistics transportation time. Direct mail and overseas warehouse orders have different delivery time requirements. This article provides relevant guidelines and tips for direct mail delivery and direct mail cross-border parcel order packaging to help merchants accurately grasp the delivery time and improve order completion rate.