In the field of e-commerce, Pinduoduo has attracted a large number of consumers with its unique group buying model and rich product categories. Among them, Duoduo International, as a cross-border e-commerce platform under Pinduoduo, has shown significant differences in many aspects compared with domestic stores. Next, this article will discuss in detail the differences between Duoduo International and domestic stores to help merchants better understand the characteristics of the two platforms.
What is the difference between Pinduoduo International and domestic stores?
1. Store management
Many international stores do not need to submit licenses, are not compatible with store upgrades, and are not compatible with one-click new stores. If there are store upgrade requirements, you need to contact the connection operation, otherwise you can only open a store again.
At the same time, Duoduo International stores are not compatible with changes in the subject; they only support overseas companies to settle in, and are not compatible with domestic companies to settle in.
2. Product management
Many international stores do not need to submit licenses for the release of goods, but need to submit brand qualifications. You can set purchase limits and choose to return goods without reason within 7 days if they are not compatible.
3. Store Marketing
Duoduo International Store does not support group order cashback activities or overseas live broadcasts for the time being. If you need overseas live broadcasts, it is recommended to contact the operation for communication.
4. Duoduo Jinbao
Duoduo International Store is not compatible with Duoduo Jinbao.
5. Duoduo Customer Service
Duoduo International is not compatible with price reduction reminders and batch reminders.
6. Shipping Management
1) Set the Shipping Address
Duoduo International Shipping Address Settings: [Logistics Tools] – [Freight Template], where [Delivery Location] can select [Overseas, Hong Kong, Macao and Taiwan]; then in [Store Management] – [Store Information] – [Subject Information] – [Bonded Warehouse/Customs Management], select the bonded warehouse or customs for new shipments, and select the product type when publishing products: Bonded Warehouse BC Direct Supply/Customs BC Direct Mail/Overseas CC Personal Mail.
2) Electronic Waybill
Duoduo International Store is temporarily applicable to the bonded warehouse BC direct supply electronic waybill business. Customs BC direct mail and overseas CC personal mail do not support Duoduo electronic waybills for the time being.
3) Invoicing
Many international stores can provide consumers with invoices or invoices; if neither is available, consumers can be directly informed that there is no invoice or customs declaration.
7. After-sales management
Duoduo international stores are not compatible with return shipping/quick refund/small amount collection/customer red envelopes; some small amount payment situations are not compatible, and the system automatically determines whether it is suitable for small amount payments.
If the customer refuses or returns the goods without reason, he shall bear the customs duties and other related taxes generated by the delivery. If the merchant and the customer have other agreements, they shall be implemented in accordance with the agreement.
8. Account funds
Many international stores do not require manual recharge of deposits. The original payment of $1,000 in the account will be directly locked as the store deposit and cash cannot be withdrawn. The amount of a withdrawal needs to be ≥ $100, so only when the balance of the payment is ≥ $2,000 can a withdrawal be initiated.
Duoduo International Store only supports accounts that are the same as the main body; it is not compatible with payment recharge promotion accounts, which need to be recharged by yourself.
This article discusses in detail the differences between Pinduoduo International and domestic stores, and compares them from aspects such as store management, product management, store marketing, delivery management, after-sales management and account funds to help merchants better understand the characteristics and differences of the two platforms.