I believe that all sellers who open stores on AliExpress know about DSR, which is closely related to the store. This article will introduce what the AliExpress DSR rules are?
AliExpress DSR is a seller service rating system, including buyers anonymously evaluating all services provided by sellers during the transaction after receiving the goods.
After the order transaction is completed, the seller’s services in the transaction, including whether the product description is accurate, the communication service attitude, and the rationality of the item delivery time, are anonymously evaluated. This is a one-way rating of the seller by the buyer.
Therefore, sellers must understand the update time of DSL rating, because it is very necessary that it has become a very important assessment standard for the store of AliExpress sellers.
AliExpress DSR is mainly a comprehensive rating of the store, and its main functions are concentrated in two points:
1. Weigh the store operation status, especially the after-sales service attitude.
The main target is international customers. In order to avoid adverse effects, consumers must not be treated with a bad attitude. Therefore, the higher the service score, the better your attitude.
2. The official assessment determines the weight and corresponding punishment, etc.
Whether it is AliExpress or Taobao, the weight is one of the most important factors affecting the ranking. According to the official rules, the higher the service score, the higher the weight. This requires that sellers must think of ways to improve the DSR service score.
2. When will the AliExpress DSR score be updated?
There are two situations, one is the daily service score and the other is the monthly service score.
According to the official rules, the daily service score will be updated every day, the update time is uncertain, and the weight in the final total score is relatively low.
But this does not mean that the daily service score is not important. After all, the seller only needs to maintain a relatively high daily service score to perform well in the total score.
The monthly service score is generally evaluated on a quarterly basis, which is directly related to whether the store can continue to operate.
AliExpress DSR service score has now become a very important measurement indicator. It will evaluate your store from all aspects, and the final result will affect the weight of the store, so AliExpress sellers must pay attention to this thing.