No matter which e-commerce platform you operate on, operational skills are essential skills. Only by mastering operational skills can we operate better. The same is true for Amazon. For sellers who open stores on Amazon, only by understanding some Amazon store opening skills can they avoid stepping on thunder in later operations. How much do sellers know about Amazon’s operational skills?
1. Many sellers may ignore Amazon’s inventory performance. It is recommended that replenishment is also included in the score. If the seller does not plan to replenish in the future, you must remember to hide it, otherwise it will affect the performance score.
Some sellers reported that they did not need to deliver according to this method, and the performance score increased by 2 points immediately.
2. A simple method of removing molecules one by one, find the form customer service to ask for a simple template to delete.
Just fill in the parent SKU, fill in x (lowercase) on add-delete, and then upload in batches, and select the inventory loading tool file.
Make a record, for fear of forgetting it when you use it later.
I wanted to delete the parent directly, but I saw the prompt that I could delete the child at the same time, so I didn’t delete it directly.
Third, sometimes Amazon customers exchange goods, and the goods of the original order are not returned. Some customers apply for refunds and exchanges, but the customer only returns one. See if they return the goods where, divided into three steps.
1. Open the page, background data report-return report-exchange on the left-view online-generate report, and prepare the original order and exchange order number you see.
2. Open the page again, background data report-return report-left Amazon logistics buyer return-view online, put the order number just searched into the order number one by one, you can choose a longer time, if no information is found, it is not returned.
3. Open another page, view the background data report online-return report-compensation-enter the order number that does not show the return, and check if there is compensation. If so, don’t care. If there is no return in 45 days, open the case and ask Amazon for compensation.
Amazon’s operating skills are far more than these, and experience is accumulated over a long period of time. What sellers need to do is to learn and practice more. I hope the above content is helpful to sellers. LianLian Cross-border Payment always pays attention to every little thing of the sellers, and will bring articles on related aspects in future articles to help sellers operate better.