In the e-commerce field, there are some significant differences between Duoduo International Store and domestic Pinduoduo Store. The following will introduce these differences in detail to help you better understand the differences between the two.
1. Store Management
Duoduo International Store is unique. It does not require uploading a business license, and does not support store upgrades and one-click new store opening. If the seller needs to upgrade the store, he must contact the docking Pinduoduo operation, otherwise he can only choose to reopen the store. At the same time, Duoduo International Store does not support the change of the subject, and only allows overseas companies to settle in, but not domestic companies.
2. Product Management
Duoduo International Store does not need to upload a license when releasing a product, but it needs to upload brand qualifications. Merchants can set purchase limits as needed, and choose not to support 7-day unconditional returns and exchanges, which is different from domestic Pinduoduo stores.
3. Store Marketing
Duoduo International Store does not currently support group order cashback activities, nor does it currently support overseas live broadcasts. If you want to conduct overseas live broadcasts, it is recommended to communicate and coordinate with the docking operation.
4. Duoduo Jinbao
Duoduo International Store does not support this function.
5. Duoduo Customer Service
Duoduo International does not support functions such as price reduction reminders and batch reminders.
6. Shipping Management
The way to set the shipping address is as follows: In the logistics tool-freight template, select the place of shipment as overseas and Hong Kong, Macao and Taiwan, and then add the bonded warehouse or customs for shipment in the store management-store information-subject information-bonded warehouse/customs management. When publishing a product, you need to select the product type, such as bonded warehouse BC direct supply, customs BC direct mail. In terms of electronic waybills, Duoduo International Store currently only supports bonded warehouse BC direct supply electronic waybill business. Customs BC direct mail and overseas CC personal mail do not support Duoduo electronic waybills for the time being, and it is necessary to continue to pay attention to whether there are changes in the future. In addition, Duoduo International Store can provide consumers with invoices or receipts. If neither is available, it can also directly inform consumers that there is no invoice or provide a customs declaration.
7. After-sales management
Duoduo International Store does not support functions such as return with shipping included, quick refund, small amount collection, and customer red envelopes. Some small amount payment scenarios are also not supported. The system will automatically determine whether it is suitable to use small amount payment.
8. Account funds
Duoduo International Store does not require sellers to manually recharge the deposit. The initial payment of one thousand US dollars in the account will be directly locked as the store deposit and cannot be withdrawn. In addition, the single withdrawal amount must be ≥ US$100, and withdrawal can only be initiated when the balance of the payment is ≥ US$2,000.
In summary, there are obvious differences between Duoduo International Store and domestic Pinduoduo Store in many aspects. Whether it is from the basic management of the store, product management, marketing activities, or delivery, after-sales and fund management, they have their own characteristics and requirements. Understanding and mastering these differences is of great significance to the operation and development of merchants on different platforms.