In today’s digital business era, cross-border e-commerce has become an important part of global trade. As a well-known domestic e-commerce platform, Pinduoduo’s cross-border full-hosting model provides merchants and consumers with a convenient and efficient trading channel. However, in order to ensure the smooth progress of transactions and consumer satisfaction, Pinduoduo has set a series of strict requirements and specifications for cross-border full-hosting products. Let’s take a look at the requirements and specifications for Pinduoduo’s cross-border full-hosting products.
First, the consistency of pictures and objects is one of the most basic requirements. The goods shipped by the merchant must be highly consistent with the product pictures and description information, including patterns, colors, materials, quantity, size and other aspects. This is not only a protection of consumer rights, but also the basis for establishing the integrity and brand image of merchants. When consumers buy goods, they often make decisions based on pictures and descriptions. If the actual goods received do not meet expectations, it will greatly affect consumers’ shopping experience and trust.
Secondly, the appearance, assembly and structural safety of the product are also crucial aspects. The product should have a good appearance, no obvious defects or damage, and be firmly assembled, with a safe and reliable structure, and should not have defects that affect sales and safety of use. Although it is difficult to list all possible situations in detail, we can appreciate the importance of this requirement from some common examples.
For example, for electronic products, their buttons, interfaces and other parts should be intact and work properly; for furniture products, their connection parts should be stable and reliable, without looseness and shaking; for beauty products, the packaging should be intact and undamaged to ensure that the product quality is not affected.
In addition, the fact that the product should not have odor should not be ignored, especially for products such as clothing, toys, and food contact utensils. If there is odor on clothing, consumers will feel uncomfortable when wearing it, and it may even pose a potential threat to health; if toys have odor, parents may have doubts about their safety, thus affecting their purchasing decisions; the odor of food contact utensils may be directly related to food safety. Therefore, when merchants produce and store these products, they should pay special attention to the environment and process to ensure that the products will not have odor problems.
In addition to the requirements of the goods themselves, the delivery requirements of cross-border fully managed goods should not be ignored. The shipment cannot be combined, and the goods in different delivery orders cannot be sent using the same express delivery number. Otherwise, the entire package will be returned and deemed out of stock, and the merchant will be responsible for the return freight. The purpose of this regulation is to ensure the accuracy and efficiency of logistics. If combined packaging and mixed order numbers are allowed, it is easy for goods to be confused and lost, which will not only cause inconvenience to consumers, but also cause unnecessary trouble and losses to merchants and platforms. Merchants must strictly abide by this delivery requirement to ensure that the goods can be delivered to consumers accurately and in a timely manner.
Under Pinduoduo’s cross-border full-hosting model, product requirements are strictly standardized. In addition to requiring the goods to be consistent with the pictures and descriptions, the products are also required to have good appearance, assembly and structural safety.
When producing and storing goods, merchants must also pay attention to preventing the occurrence of odor problems. At the same time, for delivery requirements, merchants need to avoid combined packaging and mixed order numbers to ensure accurate and efficient logistics. Compliance with these requirements will help improve consumer satisfaction and establish merchant integrity and brand image.