How to close an eBay return request? Regarding this point, many people still don’t know. In fact, eBay sellers often receive return applications for various reasons. These return applications due to special reasons can be operated through the resolution center and manually through some procedures. To close, the following are the steps:
Method 1: When the transaction is canceled, close it in time.
Click on the upper left corner of eBay Seller Center, and then enter http://www.ebay.com/ on the URL. Then log in through the signin entrance. After clicking login in the upper left corner of the page, click resolve the problem, then click I buy an item, and click the continue tab. After entering the resolution center of the eBay website, you can enter the website, slide the mouse to the target complaint, and click Close. Here you need to fill in the “reason for closing” and select whether I want to terminate the transaction with the buyer or the buyer and I have successfully ended the transaction.
Select selling free in what can we help you. And enter any desired saved files and comment details in the information box. If the cross-border e-commerce eBay seller and buyer want to cancel the transaction, they can enter the buyer’s consent to cancel the transaction. Through this operation, the goods can be saved.
Method 2: Manually close.
In addition to the first method, how can sellers close eBay return requests in another way? Sellers log in with their username and password in the backend, and check in the resolution center whether they have the right to close the complaint manually. This step needs to meet certain conditions. If eBay buyers still have not paid 4 days after complaining. Or the electronic payment form used by eBay users is not officially approved and supported. Cross-border e-commerce eBay sellers have the right to close complaints.
In short, the above is the entire content of “How to close eBay return request?” If cross-border e-commerce sellers close the return request through the first method, they must use the closing entrance of the resolution center to do so. If the operation is through the second method, it depends on whether the return application meets the corresponding conditions.