As a well-known cross-border e-commerce platform, eBay has many sellers who choose to open stores on this platform for shopping. Buyers will also encounter various problems during the shopping process. For example, when sellers apply for returns of products, eBay What buyers are more concerned about is how long does it take for the seller’s refund to arrive. Today we will talk about how long it takes for the eBay seller’s refund to arrive?
If it is just a refund without a return, then the refund will be faster in this case, because the seller does not need to wait until the return is received before refunding. Normally you can receive your refund within 3 to 5 working days.
If you need to return the goods, you need to send the goods back to the seller first. After the buyer confirms receipt of the returned product, or the buyer does not need to return the product and agrees to the refund, there will be two It will take three working days for the seller to issue the refund. When the seller issues the refund, the platform will directly send an email to notify you.
If the buyer chooses to pay by credit card, the refund may take longer. It may take up to 30 days to process and receive the refund. The specific time depends on the processing efficiency of the credit card provider.
It should be noted that if the seller does not agree to return the goods for a refund, the seller can first contact the customer service of the trading platform and inform the platform of the reasons for the return, the circumstances in which the seller does not agree to the return, and submit relevant certificates The materials will be processed by the platform after they are received. If the review is passed, the platform will directly refund the buyer, and the product does not need to be returned to the seller. This will leave a bad impression on the store, so sellers must communicate well with buyers.
Another situation is that when the buyer communicates with the seller, he says that if he does not agree to return the product, he will leave a negative review. For the seller, a negative review will have a great impact on the store, so Most sellers will choose to agree to a refund. But try not to use this method. After all, it will also have a certain impact on buyers.
The above is the relevant content about how long it takes for eBay sellers to receive refunds after refunds. If nothing unexpected happens, you can usually receive the refund within 3 to 5 working days. If the seller refuses to refund, the buyer can solve the problem through the above methods. However, in order not to cause unnecessary impact on the store, sellers must communicate well with buyers.