Each cross-border e-commerce platform has its own special regulations, and Tiktok is no exception, especially in the delivery process, which may contain many rules. This article will focus on: What are the shipping rules of Tiktok? I hope it can answer the logistics questions of Tiktok cross-border e-commerce sellers.
1. According to Tiktok delivery rules, when Tiktok users purchase something on the Tiktok store, Tiktok should pass the background review as soon as possible, see the inventory quantity and sales status of the goods, and deliver the goods in a timely manner . If goods cannot be shipped for some special reason, cross-border e-commerce sellers should make orderly returns and refunds in accordance with the rules of “cancel order – return – refund”.
2. According to Tiktok delivery rules, Tiktok cross-border e-commerce sellers should choose the outer packaging and transportation methods suitable for their products, and all packaging methods must strictly comply with local laws and regulations. This is the obligation of cross-border e-commerce sellers.
In addition, sellers should understand the rules and terms of logistics providers as much as possible to ensure that the goods can reach Tiktok users within the specified time. Sellers are not allowed to privately package unordered goods in packages sent to Tiktok users, and are not allowed to send any private information to buyers. Since guided comments are also prohibited, sellers are not allowed to ask Tiktok for the performance and data of their stores. Users provide positive reviews or other inappropriate information.
Product items packaged in cartons require carton packaging during transportation. When using cartons, sellers must meet all of the following requirements. Cartons and packaging materials (e.g. plastic, gap filler) should adequately protect items in transit. Use of unacceptable packaging materials may result in rejection and refund.
In short, the above is a partial explanation of the shipping rules of Tiktok, a cross-border e-commerce application. Cross-border e-commerce sellers should keep these points in mind: orderly delivery in accordance with Tiktok delivery rules, if delivery cannot be made due to inventory issues, returns and refunds must be processed in a certain order, and purchases must not be guided. Leave a positive review.