AliExpress is a global cross-border e-commerce platform. The stores and sellers on it are divided into different levels. The higher the level, the more rights you enjoy. Many seller friends are very interested in AliExpress’s level rules and want to know more about them. So, what are AliExpress’s seller level rules?
According to our understanding, AliExpress’s seller service level is evaluated once a month to assess the seller’s operating capabilities in the past 90 days, including indicators such as liability adjudication rate, praise rate, and buyer’s bad experience order rate. Based on the assessment results, sellers will be divided into excellent, good, passing and failing sellers. Sellers at different levels will receive different platform resources.
So, what are the benefits of gold and silver medal sellers?
1. Marketing resources: First of all, sellers can obtain abundant marketing resources, one of which is Feature Brand flash sale. This resource is only available to sellers who truly have quality products. If you are such a seller, you can contact your account manager for more information.
2. On the AliExpress platform, sellers in gold and silver stores can participate in wireless snap-up activities specifically targeted at them. This event is scheduled to be held every Saturday and is only open to gold and silver stores. In addition, AliExpress has been continuously adding unique marketing resources to outstanding Chinese sellers.
2. Advance loan: Sellers can apply for advance loan service through their account manager, and apply for loan limit limits based on store operating conditions evaluation.
3. Service upgrade: If a silver store has an order involving arbitration, AliExpress will allocate dedicated personnel to handle it first within 48 hours. Gold medal stores enjoy exclusive customer service green channels.
In summary, AliExpress’s seller level rules are very important. They not only test the seller’s operating capabilities, but also provide sellers with more resources and services. Through continuous efforts and improvement, sellers can obtain higher levels and more rights and interests, thereby increasing the store’s exposure and sales performance. Therefore, it is recommended that seller friends take AliExpress’s seller level rules seriously and strive to improve their own operating capabilities to achieve better development and growth.