The prepaid return label program means that you need to provide a local return address for the website you sell to. When your return request meets the requirements, Amazon will automatically approve prepaid returns for prepaid orders that comply with Amazon’s return policy, through the local Carriers in the Buy Shipping service provide buyers with prepaid return labels and return and exchange shipping. When a buyer returns a package to the carrier, Amazon will deduct the prepaid return label fee from your account.
Overall, the powerful advantages of the prepaid return label plan are:
1. It can help you simplify and standardize the product return process between you and your buyers.
2. Amazon will automatically approve prepaid returns for self-delivered orders that comply with Amazon’s return policy. You only need to manually review return requests that do not fall within Amazon’s policy or are not subject to this requirement, thereby shortening the processing time. .
3. Amazon will respond to return requests in a timely manner to maximize the buyer’s favor and reduce negative reviews.
To use the prepaid return label plan, you need to:
1. Set the account as the default destination country domestic return address. For all prepaid returns, Amazon will use the local return address in the buyer’s country.
Tip: How to set your default return address?
You can select “Settings” from the seller’s account, enter the seller’s “Account Information” page, click to go to “Shipping and Return Information”, select “Return Information”, and click the “Return Address Settings” tab. Click “Change Address” to edit the default return address. Multiple return addresses can also be configured per site. You can also set different products to return to different addresses.
2. Maintain and update the accurate weight and size of the products you sell.
Amazon will calculate shipping costs for returns based on this information:
Sellers are always responsible for the shipping costs of international returns, however, if the buyer offers a return label through the Prepaid Return Label Program If the return address is local to the country/region, the original shipping fee due to the buyer’s negligence will not be refunded.