Sellers who open a store on the eBay platform generally need to abide by certain rules. For example, the seller needs to deliver the goods within the specified time after the order is generated. If the seller fails to deliver the goods in time, it may be judged as delayed delivery. So how can sellers extend eBay shipping time? This will be introduced in detail below.
Whether a seller delays delivery is generally determined based on logistics tracking information and buyer reviews, so sellers need to improve on these two points. If a seller’s delayed shipment rate is too high, it may affect the seller’s performance rating, which in turn affects product rankings, traffic, and conversions. Therefore, sellers need to try to avoid delayed shipments.
The main reasons for delayed delivery are as follows:
1. The logistics tracking information does not show on-time delivery;
2. Buyers evaluate the product Not delivered on time;
3. There is no valid collection information in the logistics tracking information;
4. There is no basis for on-time delivery in the buyer’s credit evaluation.
The main ways for sellers to extend eBay’s delivery time are as follows:
1. Use overseas warehouses to deliver goods. Generally speaking, the shipment volume of sites such as the United States and Canada is relatively large, so sellers can use overseas warehouses to ship goods, and the logistics time will be more timely.
2. If the buyer’s logistics information has not been updated, the seller needs to communicate with the buyer in time to prevent the buyer from marking the order as not shipped on time.
3. At the same time, sellers can also choose the platform’s “guaranteed on-time delivery” plan, which can provide accurate delivery time to avoid delayed delivery.
4. In addition, if the seller cannot guarantee the delivery time of the goods, you can also choose the pre-sale policy, which generally allows the seller to complete the delivery within 40 days after the order is generated. However, sellers participating in the pre-sale policy need to state in the title and description that the product is “pre-sale”, and if the seller does not ship the product within the specified time, the buyer will receive the platform’s refund guarantee.
The above content has introduced in detail the ways for sellers to extend eBay delivery time. Logistics performance is very important to sellers and will affect the seller’s store rating. Therefore, sellers need to deliver goods in time. If they cannot deliver goods in time, they must extend the delivery time to avoid negative reviews due to delivery problems.